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Access to Dynamics Sure Step Online RRS feed

  • Question

  • I’m trying to get into Sure Step via the online portal: https://mbs2.microsoft.com/Surestep/default.aspx. When I do, I get the following error: “The Credentials that you have entered are not associated with a CustomerSource or PartnerSource Profile”. My account is associated with Harvest Food Solutions partner account and my work colleagues appear to have access, but we can’t figure out why I don’t. How do I get passed the error message?

    Thursday, December 17, 2015 5:54 PM

All replies

  • Hello,

    I believe you have to contact Microsoft support to solve your issue.


    Dynamics CRM MVP
    My blog

    Saturday, December 19, 2015 1:45 PM
    Moderator
  • That's interesting because MS support sent me here.
    Monday, December 21, 2015 8:49 PM