Asked by:
Presence in Outlook 2007

Question
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I have no alerts in OC client (integration working) however my Person Names section of Outlook in Tools, Options is grayed out.(but is working for everyone else in office), so I have not Outlook presence. We checked all the various presence settings in registry, and Messenger is working properly. I have uninstalled & reinstalled OC but didn't help. Any suggestions to enable Person Names? Thanks, Fred
Thursday, September 27, 2007 5:30 PM
All replies
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Hi,
I had the same issue with Outlook 2007 on XP SP2.
The following registery change solved my problem: HKCU\Software\Microsoft\Office\12.0\common\personamenu\enabled=1
Thanks.
- Proposed as answer by GJCamp73 Wednesday, March 4, 2009 3:17 PM
Wednesday, October 10, 2007 2:53 AM -
Thanks... that solved my problem too. It took me about 2 hours of searching on the internet to find this answer. Thanks!Thursday, October 25, 2007 5:28 PM
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solved my problem too! thanks for the tip!Thursday, September 11, 2008 4:40 PM
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I was searching since a few days for an solution. And your's seem so easy and solved it :-)
Great Tip. Thanx
Thursday, February 26, 2009 9:00 AM -
bt07 said:
Hi,
I had the same issue with Outlook 2007 on XP SP2.
The following registery change solved my problem: HKCU\Software\Microsoft\Office\12.0\common\personamenu\enabled=1
Thanks.
WOW!! Thank you very much. I have look for this for a long time and glad that I finally found the answer and it was easy too. GOOD JOB!!!!!!!!Wednesday, March 4, 2009 3:21 PM -
Hi,
I modified the registry but it's still grayed out same problem on Person Names section of Outlook in Tools.
I use an OC 2007 R2 and Outlook 2007 with sp2.Thursday, August 20, 2009 3:07 AM -
Hi Dubliner
I have same issue as yours; did u resolve it?
ThanksThursday, October 1, 2009 1:48 PM -
Same problem here. I cannot even find these regkeys. Anyone with a solution? Did we install the wrong update?Monday, October 26, 2009 7:47 PM
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Same problem here :-(. Anybody any hint?Monday, December 28, 2009 5:33 PM