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An error prevented backup from creating a snapshot RRS feed

  • Question

  • Hello:

    I just purchased a new Windows 8.1 Lenovo ThinkCentre..  The WHS 2011 connector installed just fine, but when I tried a backup, I received this message:

    "An error prevented backup from creating a snapshot of the volumes in this computer".

    I researched this and found several suggestions.  One was to apply the hot fix suggested on support.microsoft.comt/kb/2781272.  I looked at that support article and it referenced three hot fixes:  the first two looked identical:  Hot Fix 2781272, and the third was UEFI hot fix.

    Rather than just take a shot at it, does anyone have experience with this issue?

    Thanks,


    Rich Locus, Logicwurks, LLC

    http://www.logicwurks.com

    Wednesday, February 11, 2015 6:15 AM

Answers

  • I did install 459525_intl_x64_zip.exe and it does the job just fine.

    Luc.

    • Marked as answer by RichLocus Wednesday, February 11, 2015 4:39 PM
    Wednesday, February 11, 2015 7:34 AM

All replies

  • I did install 459525_intl_x64_zip.exe and it does the job just fine.

    Luc.

    • Marked as answer by RichLocus Wednesday, February 11, 2015 4:39 PM
    Wednesday, February 11, 2015 7:34 AM
  • Luc:

    Thanks for the reply.  I binged the fix number and there were all sorts of caveats... such as make sure you run Windows Update after the patch.  Did you have to do all of that, or did you just install the patch and all was "good to go"?

    Thanks,



    Rich Locus, Logicwurks, LLC

    http://www.logicwurks.com

    Wednesday, February 11, 2015 4:41 PM
  • I can't remember any such problem. The downloaded file is an archive with another. exe in there. Run that as an administrator and restart the server. If I remember correctly it will update the connector software on the clients.

    Luc.

    ps The patch is for the server! 

    Wednesday, February 11, 2015 5:51 PM