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Windows not genuine message RRS feed

  • Question

  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {6E089468-73B6-4959-8142-D01C2170F44D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.100608-0458
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6E089468-73B6-4959-8142-D01C2170F44D}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-4269191113-737711806-1380198032</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1330                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A15</Version><SMBIOSVersion major="2" minor="4"/><Date>20081226000000.000000+000</Date></BIOS><HWID>39303507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65176</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>CE2A3B675A0742</Val><Hash>ZiUoUc8B5ufyeMGKYjKj/Gg2i84=</Hash><Pid>81602-929-7254926-68560</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-321-500204-02-1033-6001.0000-3632008
    Installation ID: 002185949421394715373780964282707445313264873191363934
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: B9HD2
    License Status: Licensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: PgAAAAEABgABAAEAAQABAAAABQABAAEA6GGaAAqefPQSeei4YNEM8kaDvA9EnPL0ylxUqDhCrFbNpB4DRso=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL    M08   
      FACP   DELL    M08   
      HPET   DELL    M08   
      BOOT   DELL    M08   
      MCFG   DELL    M08   
      SLIC   DELL    M08   
      SSDT   PmRef  CpuPm

     

    Thursday, October 21, 2010 11:24 AM

Answers

  • Hello texasgal63,

    Based on your report and what Noel wrote in his response, I'd say you probably unknowingly had a nongenuine installation of Office Enterprise 2007 on your Dell XPS computer, and after seeing the nongenuine notices, you purchased and installed Office Home and Student 2007 to correct the problem.

    Now you're kinda stuck in between the old nongenuine Office and the new installation of Office H&S 2007.

    If that's a good guess, here's what to do:

    From the Programs applet in control panel, uninstall Office Enterprise 2007.  Restart twice.

    Next, from the All Programs menu, choose Microsoft Office and then Word 2007.  When Word opens up, the activation wizard should start.  If prompted, enter the Product Key from the yellow-orange "Proof of License" label found inside the retail package for Office H&S 2007.  Then follow the prompts to activate online normally.  If activation goes OK, restart.

    Next go to www.microsoft.com/genuine and click on the Validate Office button and your genuine retail license for Office H&S 2007 should Validate normally.

    Finally, open up Windows Update from the Start Menu, set Windows Update to get Updates for other Microsoft products (such as Office), then run Windows Update as many times as needed until it tells you there are no more updates.

    Post back to let us know how you did :-)


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, October 21, 2010 3:14 PM

All replies

  • "texasgal63" wrote in message news:49aedcab-921a-4e9c-8a65-d454502f069a...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
    Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
    Windows Product ID: 89578-OEM-7332157-00204
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     


    While your Windows is apparently OK (notwithstanding your Subject), you have a non-genuine installation of Office Enterprise.
    The Invalid VLK message means that the Key in use for this install was not generated by MS, but by a hacker's KeyGen program. You need to uninstall it, and install a legitimate copy of Office, if you intend to keep on using Office.
     
    If you bought the product in good faith, you may be able to either claim a full refund from the vendor, or get a complementary copy of Office from MS - look here for details
     
    Note that you appear to also have a copy of Office Home & Student installed that has not been activated - if you don't require the additional functionality (e.g. Outlook/Access) of the Professional version, you may be able to activate that.
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, October 21, 2010 12:20 PM
  • Hello texasgal63,

    Based on your report and what Noel wrote in his response, I'd say you probably unknowingly had a nongenuine installation of Office Enterprise 2007 on your Dell XPS computer, and after seeing the nongenuine notices, you purchased and installed Office Home and Student 2007 to correct the problem.

    Now you're kinda stuck in between the old nongenuine Office and the new installation of Office H&S 2007.

    If that's a good guess, here's what to do:

    From the Programs applet in control panel, uninstall Office Enterprise 2007.  Restart twice.

    Next, from the All Programs menu, choose Microsoft Office and then Word 2007.  When Word opens up, the activation wizard should start.  If prompted, enter the Product Key from the yellow-orange "Proof of License" label found inside the retail package for Office H&S 2007.  Then follow the prompts to activate online normally.  If activation goes OK, restart.

    Next go to www.microsoft.com/genuine and click on the Validate Office button and your genuine retail license for Office H&S 2007 should Validate normally.

    Finally, open up Windows Update from the Start Menu, set Windows Update to get Updates for other Microsoft products (such as Office), then run Windows Update as many times as needed until it tells you there are no more updates.

    Post back to let us know how you did :-)


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, October 21, 2010 3:14 PM