CRM 2013: Mail Merge Issue RRS feed

  • Question

  • Hi,

    I'm trying to print letters using Microsoft Dynamics CRM 2013 Mail Merge facility from CRM for Outlook Client.

    Everything works fine until the end and I can also successfully print letters using Mail Merge, however when I try to create these activities in CRM as a CRM Letter Activity, that's when I receive the below error and it does not create any activities in CRM.

    This specially happens when I click on Activity Details button and change the Subject of the Activity and I receive this error. If I do not go via the Activity Details, then CRM successfully created the activity.

    Please help if anyone has been through this and found the solution.

    Thank you,

    Gagandeep Singh
    My CRM blog | My SharePoint blog

    Thursday, December 18, 2014 11:48 AM