Windows 7 not genuine RRS feed

  • Question

  • Recently our screen turned black and a message "Windows 7, Build 7601, This copy of Windows is not genuine."  When I check my Computer Properties it states that I am running Windows 7 with a copyright from Microsoft.  I bought this computer 3 years ago with Windows 7 preinstalled and cannot locate an activation code.  Now what do I do?
    Tuesday, July 19, 2016 10:51 PM


  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, July 26, 2016 2:48 PM