locked
error to license key input RRS feed

  • Question

  • Installing XP Pro 64bit on a new drive using my volume license key. Getting invalid key message. Any ideas?

    Monday, October 22, 2007 1:54 PM

Answers

  • Hello Fleshbroiler,

     

    Currently there isn't an Internet Explorer 64-bit ActiveX control for either OGA or WGA controls.  This is due to the Windows Genuine Advantage control accommodating 32bit sessions of Internet Explorer only.  Start a 32bit session of Internet Explorer, which is the default session when choosing the link IE link from the “Start” menu or desktop shortcut and go to http://www.microsoft.com/genuine  and then validate either Windows or Office. You can also use the alternate validation method of Validating using an x64 bit session of IE by using this link: http://www.microsoft.com/genuine/downloads/RunHTA.aspx?displaylang=en&sGuid=4e3c774a-d5d6-467a-a403-d7bfa1757020&page=validate  

     

     

    Thank you for contacting Microsoft Support.

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Tuesday, October 23, 2007 6:04 PM

All replies

  • <Moving this post to the WGA Windows XP forum.>

     

    Fleshbroiler,

     

      In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into a response message in this thread.

     

    Thank you,
    Darin Smith
    WGA Forum Manager

    Tuesday, October 23, 2007 5:53 PM
  • Hello Fleshbroiler,

     

    Currently there isn't an Internet Explorer 64-bit ActiveX control for either OGA or WGA controls.  This is due to the Windows Genuine Advantage control accommodating 32bit sessions of Internet Explorer only.  Start a 32bit session of Internet Explorer, which is the default session when choosing the link IE link from the “Start” menu or desktop shortcut and go to http://www.microsoft.com/genuine  and then validate either Windows or Office. You can also use the alternate validation method of Validating using an x64 bit session of IE by using this link: http://www.microsoft.com/genuine/downloads/RunHTA.aspx?displaylang=en&sGuid=4e3c774a-d5d6-467a-a403-d7bfa1757020&page=validate  

     

     

    Thank you for contacting Microsoft Support.

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Tuesday, October 23, 2007 6:04 PM