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Windows Vista says my copy of windows is not genuine.....

    Question

  • Hi Carey, I tried the cmd.exe activation process and I couldnt get past step 5. After I selected yes on step 5, I got a message saying "System error 5 has occurred. Access is denied." What do I do from here? I have also tried the phone activation process 3 times and the recording says that they can't find my activation key.

    Syed Amer Ahmed

    Also, here is my diagnostic report:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {F2828DEC-C73A-43F6-B523-016FADA716C8}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000009
    Build lab: 6002.vistasp2_gdr.110617-0336
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F2828DEC-C73A-43F6-B523-016FADA716C8}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89583-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-2091173772-70132998-2958353963</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>FQ605AA-A2L a6702f</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.10   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090403000000.000000+000</Date></BIOS><HWID>A7303507018400F2</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>CFAA2487115F38</Val><Hash>Wo7q/cJPa3V+HLof7RJ80bcyxpE=</Hash><Pid>81602-924-1322544-68758</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_SLP channel
    Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89583-00146-321-500061-02-4105-6001.0000-2272009
    Installation ID: 012854247200266160196613890640251561909960209106510215
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: WQD8Q
    License Status: Licensed
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    HWID Hash Current: MgAAAAEAAAABAAEAAwACAAAAAgABAAEA6GH252qlwsjAmJK8OIXy9ARtnyc4M6xWagE=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-CPC
      FACP HPQOEM SLIC-CPC
      HPET HPQOEM SLIC-CPC
      MCFG HPQOEM SLIC-CPC
      OEMB HPQOEM SLIC-CPC
      INFO HPQOEM SLIC-CPC
      NVHD HPQOEM SLIC-CPC
      SLIC HPQOEM SLIC-CPC
      SSDT HPQOEM SLIC-CPC
    Saturday, August 13, 2011 7:10 PM

Answers

  • "Syed Amer Ahmed" wrote in message news:2742c10f-3e6c-4369-9afe-8dbd4380d964...

    There is a message on my desktop that says "Windows Vista (TM) Build 6002. This copy of Windows is not genuine. "

     

    There shouldn’t be!
    reboot – as soon as you can, run another MGADiag report and see if there is anything different about it to the current one.
     
    Once the report has been run – does the message still appear?
     
    If so, then you may have malware present – download Malwarebytes Anti-Malware from www.malwarebytes.org  (free) and install it, update it, (do NOT activate the Real-Time Protection module) and run a quick scan in all your User accounts. – delete everything it finds.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 13, 2011 7:53 PM
    Moderator

All replies

  • "Syed Amer Ahmed" wrote in message news:49e70c7a-375a-480f-9b50-1d302ba47490...

    Hi Carey, I tried the cmd.exe activation process and I couldnt get past step 5. After I selected yes on step 5, I got a message saying "System error 5 has occurred. Access is denied." What do I do from here? I have also tried the phone activation process 3 times and the recording says that they can't find my activation key.

    Syed Amer Ahmed

    Also, here is my diagnostic report:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Genuine
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89583-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6002.2.00010300.2.0.003
     
     
     
     
    As far as I can see there is no problem with either activation or validation on your PC – what problems are you experiencing?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 13, 2011 7:14 PM
    Moderator
  • There is a message on my desktop that says "Windows Vista (TM) Build 6002. This copy of Windows is not genuine. "

     

    Saturday, August 13, 2011 7:32 PM
  • "Syed Amer Ahmed" wrote in message news:2742c10f-3e6c-4369-9afe-8dbd4380d964...

    There is a message on my desktop that says "Windows Vista (TM) Build 6002. This copy of Windows is not genuine. "

     

    There shouldn’t be!
    reboot – as soon as you can, run another MGADiag report and see if there is anything different about it to the current one.
     
    Once the report has been run – does the message still appear?
     
    If so, then you may have malware present – download Malwarebytes Anti-Malware from www.malwarebytes.org  (free) and install it, update it, (do NOT activate the Real-Time Protection module) and run a quick scan in all your User accounts. – delete everything it finds.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, August 13, 2011 7:53 PM
    Moderator
  • I rebooted and the message has disappeared. Thanks for your help Noel, much appreciated.

    Syed Amer Ahmed

    Sunday, August 14, 2011 4:21 PM
  • "Syed Amer Ahmed" wrote in message news:f2a3944b-9b9b-43fd-976f-a8ff75c4bc30...

    I rebooted and the message has disappeared. Thanks for your help Noel, much appreciated.

    Syed Amer Ahmed

    You’re welcome.
    Running the MGADiag report forces the system to attempt  a self-heal of any errors – which is what probably fixed your prior problems. The theory is that it should also then remove the notification, but sometimes this can require a reboot or two, as you’ve found out.
     
    Good Luck.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, August 14, 2011 4:24 PM
    Moderator