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    A co-workers hard drive became corrupted and required re-installation. She is from Germany and did not bring her install media with her. We have a product key from the sticker, unfortunately the part of the sticker indicating the specific version of Vista Home has torn off. We reinstalled from a DVD from her office but it does not like the product key. So:

    1. How can we verify the version of Vista her product key is for.
    2. How do we get install media that will allow us to reinstall and use her valid product key?
    Sunday, July 3, 2011 4:34 AM

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    Please see: How to replace lost or missing Microsoft software
    Carey Frisch
    Sunday, July 3, 2011 4:41 AM
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    "Nyingma Web" wrote in message news:4a150617-4590-4650-9605-2d5fb4a9ff38...

    A co-workers hard drive became corrupted and required re-installation. She is from Germany and did not bring her install media with her. We have a product key from the sticker, unfortunately the part of the sticker indicating the specific version of Vista Home has torn off. We reinstalled from a DVD from her office but it does not like the product key. So:

    1. How can we verify the version of Vista her product key is for.
    2. How do we get install media that will allow us to reinstall and use her valid product key?

    The Key itself defines which edition of Vista is installed - so long as you type the Key properly during installation using a Retail disk there shouldn't be a problem.

    --

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Sunday, July 3, 2011 9:55 AM
    Moderator