i get install error 80073712 when i try to install sp1 for vista home premium 32-bit. So i ran the update readiness tool and the wga diagnostic and here are the results:
Wga tool:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-4GV68-6D8JB-G6MF9
Windows Product Key Hash: Ua+OBZ1y48sKA/bWkfKXiuCrOjY=
Windows Product ID: 89578-OEM-7332157-00203
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {4FB3E0F1-66A1-48E4-BA62-F64ACFC3A9D9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4FB3E0F1-66A1-48E4-BA62-F64ACFC3A9D9}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-G6MF9</PKey><PID>89578-OEM-7332157-00203</PID><PIDType>2</PIDType><SID>S-1-5-21-335326320-2845939293-1808016938</SID><SYSTEM><Manufacturer>Sony
Corporation</Manufacturer><Model>VGN-N320E</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>R0100J4</Version><SMBIOSVersion major="2" minor="4"/><Date>20070208000000.000000+000</Date></BIOS><HWID>37333507018400EE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification><File
Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>77BD516F5488F71</Val><Hash>XypuEuMiKvB+TAPsKz2A3qXAOZQ=</Hash><Pid>81599-952-9074341-65109</Pid><PidType>1</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6000.16509
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500203-02-1033-6000.0000-2132007
Installation ID: 264180676326898823910201277360002943874352506971276884
Processor Certificate URL:
http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL:
http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: G6MF9
License Status: Licensed
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAnJ9KLapYPgGsbOpOSOQSLTSi2uDy9NpHzK/6mKxW9Eg=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Sony VAIO
FACP Sony VAIO
HPET Sony VAIO
BOOT Sony VAIO
MCFG Sony VAIO
SLIC Sony VAIO
APIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
and the corrupt files listed under the checksur file:
winsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.6000.20734_none_11ca02253e354324.manifest
winsxs\manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6001.18157_none_174061970feb9cab.manifest
winsxs\manifests\x86_df4d840f21b250489843c249fe019e34_31bf3856ad364e35_6.0.6000.16764_none_ff4e0235341a4b0e.manifest
winsxs\manifests\x86_6c9b25e201b0a4dd70332d28b2ae06a5_31bf3856ad364e35_6.0.6000.20937_none_cf1b865cc455fd51.manifest
