trying to renew, but it says product key already in use

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  My trial subscription on this computer ran out, so I am trying to reactivate it.  However, I recently purchased and installed OneCare using a CD with a product key onto my wife's computer.  As I renew my computer, I would like to just make it the second pc in our OneCare circle.  however, when I enter the product key, OneCare says this product key is already in use - of which I'm aware.  So, when I enter the only live.com e-mail address that could have been associated with the account, I am told that no billing is associated with that address.  Stuck and frustrated.  There really isn't a billing relationship anyway, because I've already bought the darn product. 

  Friday, January 16, 2009 2:45 AM