locked
windows 7 says not genuine copy RRS feed

  • Question

  • So i have had windows 7 for about 3 years with no issues but now it says not genuine.

    this started happening after i used hirens boot cd to try fixing my roommate's external hard drive with my acer aspire 5610 laptop. i ran the MGAdiag tool and this is the results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {6E55DEC2-52FC-42CA-9E5B-A83844091598}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303-2144
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6E55DEC2-52FC-42CA-9E5B-A83844091598}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1751855757-948451005-2722651899</SID><SYSTEM><Manufacturer>Acer            </Manufacturer><Model>Aspire 5610     </Model></SYSTEM><BIOS><Manufacturer>Acer</Manufacturer><Version>V3.60</Version><SMBIOSVersion major="2" minor="33"/><Date>20080812000000.000000+000</Date></BIOS><HWID>0E2C3007018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-2482012
    Installation ID: 007226113882641366895955461740972624736720006390225785
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 4
    Trusted time: 1/12/2015 6:02:44 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAwABAAAAAQABAAEA+l7o1YD26k5obaSS2rEaYU6VPk0+yDaDKGz0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Acer   Grape   
      FACP Acer   Grape   
      DBGP Acer   Grape   
      HPET Acer   Grape   
      BOOT PTLTD $SBFTBL$
      MCFG Acer   Grape   
      SLIC ACRSYS ACRPRDCT
      APIC Acer   Grape   
      SSDT SataRe SataPri
      SSDT SataRe SataPri
      SSDT SataRe SataPri
      SSDT SataRe SataPri
      SSDT SataRe SataPri

    any help on how to fix this would be greatly appreciated.

    Tuesday, January 13, 2015 2:43 AM

Answers

  • Unfortunately, the installed OEM SLP copy of Windows 7 Ultimate is counterfeit and non-genuine.  You will need to purchase a genuine edition of Windows 7 and install it.

    Carey Frisch

    Tuesday, January 13, 2015 4:16 AM
    Moderator
  • 1) the installed Key does not appear on ANY legitimate COA sticker

    2) The installed Key requires the machine to have shipped from the factory with Windows 7 installed

    3) Your machine was manufactured 1 year BEFORE Windows 7 was released.

    The installation is counterfeit. It may have been enabled by a hacker's Activation exploit, which was removed by an update or by an AV.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, January 15, 2015 11:39 AM
    Moderator

All replies

  • Unfortunately, the installed OEM SLP copy of Windows 7 Ultimate is counterfeit and non-genuine.  You will need to purchase a genuine edition of Windows 7 and install it.

    Carey Frisch

    Tuesday, January 13, 2015 4:16 AM
    Moderator
  • I have had it for 3 years wih no isues and it was installed from a microsoft windows 7 ultimate dvd using product key on inside of the case. And im still receiving windows updates like normal.
    Thursday, January 15, 2015 6:35 AM
  • 1) the installed Key does not appear on ANY legitimate COA sticker

    2) The installed Key requires the machine to have shipped from the factory with Windows 7 installed

    3) Your machine was manufactured 1 year BEFORE Windows 7 was released.

    The installation is counterfeit. It may have been enabled by a hacker's Activation exploit, which was removed by an update or by an AV.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, January 15, 2015 11:39 AM
    Moderator
  • my laptop didnt come wih it installed. i installed windows 7 on it from a microsoft windows 7 dvd. this computer origionally had windows XP on it. so basically you guys are saying i need to reinstall windows 7 from a new win 7 dvd?
    Sunday, January 18, 2015 9:16 AM
  • Yes, you will need to purchase a genuine Windows 7 DVD which includes a genuine Certificate of Authenticity containing a genuine product key.

    Carey Frisch

    Sunday, January 18, 2015 10:17 PM
    Moderator