locked
Reg- CRM OOB Features RRS feed

  • Question

  • Hi All,

    I have mentioned some of the requirements below. I would like to know whether they can possible in crm as an OOB or with custom development

    1. Whenever my organization announces some new product / some news how can we spread this to all the users of the system? ( Cmpaigns ?)

    Ex : RSS feed?

    2. Is there any feature like blogging? forums in ms crm?

    Thanks in advance

    Friday, February 13, 2015 6:15 AM

All replies

  • For spreading the news about a new product you can think of a plugin.

    The articles, subjects is like a knowledge base in CRM, can be used as blogging, I'm not sure if you need users to comment on an article.

    Karishma

    Friday, February 13, 2015 9:02 AM
  • What plugin will do?

    publishing article itself is having some process...I am talking about forums like mc crm technical forum

    Friday, February 13, 2015 10:31 AM
  • It can be as simple as a post.

    Posts and dashboards in CRM 2013 can help you achieve this. when  a user A posts some thing (for example on: campaign record) then all users who follow user A will be able to see that post on their wall.

    • Proposed as answer by Vasu100ind Thursday, February 19, 2015 1:41 AM
    Wednesday, February 18, 2015 1:12 AM
  • Your requirement can be achieved by simple post feature of CRM.

    If you post something all user those who follow you can see them and reply to them.

    Wednesday, February 18, 2015 4:32 AM