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Diagnostic Report (1.9.0011.0): RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-T4YDB-PB6DG-JPKMJ
    Windows Product Key Hash: kLpNTgYGTsUYia9HU4fgu7ASyNA=
    Windows Product ID: 55274-640-1011873-23081
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {3B9491A7-D249-4F49-91E1-E23C520EF3DA}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3B9491A7-D249-4F49-91E1-E23C520EF3DA}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JPKMJ</PKey><PID>55274-640-1011873-23081</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-839522115-1708537768</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS MED 2001 ACPI BIOS Revision 1005</Version><SMBIOSVersion major="2" minor="3"/><Date>20001208000000.000000+000</Date></BIOS><HWID>D02B3A8F01842057</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65867</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1F694:ASUSTeK Computer Inc|1498B:Compaq Computer Corporation|126F5:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    • Edited by LSA87 Sunday, January 24, 2010 10:38 AM Geographically blocked PID whats that?
    Sunday, January 24, 2010 10:35 AM

Answers

  • Hello LSA87,

      Your Windows XP was installed using a Volume License Key (VLK). VLK software is not to be sold to consumers, but are designed for large organizations that need 10s, 100s or 1000s of Windows installs.  In this case, the organization that owns this key requested that Microsoft limit it's use to only the geographical area that the organization operates in.

      In addition, your Office was installed using a Volume License Key that has been completly blocked from use.  The organization that owned that key asked Microsoft to completly block the key because the key has either been lost, stolen or leaked to the internet.

      If the organization, that you belong to, provided you these keys, please contact the administrator of your organization's Volume License Agreement with Microsoft for the proper VLKs to be used in your Office and Windows.

     
      There are other, possible, reason why your Microsoft software is using pirated product keys:

     
    1) You may have bought the software from a unscrupulous seller who sold you pirated software.

      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Windows and/or Office.  But instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.

      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer (and/or upgrading your XP from Home to Pro) for "Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.

      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office and/or Windows, buy it from a trusted retailer or online store.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Thursday, January 28, 2010 10:28 PM
    Thursday, January 28, 2010 10:28 PM

All replies

  • Hello LSA87,

      Your Windows XP was installed using a Volume License Key (VLK). VLK software is not to be sold to consumers, but are designed for large organizations that need 10s, 100s or 1000s of Windows installs.  In this case, the organization that owns this key requested that Microsoft limit it's use to only the geographical area that the organization operates in.

      In addition, your Office was installed using a Volume License Key that has been completly blocked from use.  The organization that owned that key asked Microsoft to completly block the key because the key has either been lost, stolen or leaked to the internet.

      If the organization, that you belong to, provided you these keys, please contact the administrator of your organization's Volume License Agreement with Microsoft for the proper VLKs to be used in your Office and Windows.

     
      There are other, possible, reason why your Microsoft software is using pirated product keys:

     
    1) You may have bought the software from a unscrupulous seller who sold you pirated software.

      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Windows and/or Office.  But instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.

      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer (and/or upgrading your XP from Home to Pro) for "Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.

      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office and/or Windows, buy it from a trusted retailer or online store.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Thursday, January 28, 2010 10:28 PM
    Thursday, January 28, 2010 10:28 PM
  • Hello LSA87,

    Please see http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/37018bb1-55f3-4d39-8f58-6fec6b278bf7
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, January 29, 2010 4:37 AM