Office Small Business 2007 on Vista...validation can't be completed

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  Please follow this simple troubleshooting procedure:

  1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

  2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

  3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. 
  http://forums.community.microsoft.com/en-US/genuinevista/thread/4a7c4eba-1f53-4e93-a9be-1c3290d6bd1b

  4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.
  
  

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  Please note: I am not a Microsoft employee...only a voluntary forum contributor.

  Sunday, August 17, 2008 2:21 PM
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  tbecks,
  
  You can also go to the validation site for Office here at http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en
  
  and click on Validate Office.
  
  If you are using Vista,  Run Internet Explorer as Administrator, ( Right-click IE7 shortcut icon in the Quick Launch toolbar and select Run as Administrator)
  
  Lori MS

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  Lori MS

  • Marked as answer by Lori MS Tuesday, August 19, 2008 6:38 PM

  Monday, August 18, 2008 6:12 PM