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Outlook / CRM 2013 Plugin crash on all CTX servers. RRS feed

  • Question

  • Hi All,

    We got CRM2013 with RU3 running. However Outlook is chrasing when CRM Plugin is enabled.
    This pops up in the log:

    Any ideas?

    # CRM Tracing Version 2.0
    # LocalTime: 2016-01-19 13:49:14.934
    # Categories: *:Error
    # CallStackOn: Yes
    # ComputerName: CTX03
    # CRMVersion: 6.1.0000.0581

    [2016-01-19 13:49:14.934] Process:OUTLOOK |Organization:47cda04e-8389-47eb-aac0-45c9b2aaaed2 |Thread:   19(MSCRM:-OfflineSyncManager.BackgroundSyncMethod) |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId:  | ThreadHelper.ThreadStart_Context  ilOffset = 0x3B
     at ThreadHelper.ThreadStart_Context(Object state)  ilOffset = 0x3B
     at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70
     at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9
     at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)  ilOffset = 0x34
     at ThreadHelper.ThreadStart()  ilOffset = 0x2A
    > Exception occurred during background offline sync method.: Unhandled Exception: System.UnauthorizedAccessException: Access to the path 'Global\MSCRMForceOfflineSync' is denied.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.Threading.EventWaitHandle..ctor(Boolean initialState, EventResetMode mode, String name)
       at Microsoft.Crm.Application.SMWrappers.OfflineSyncManager.BackgroundSyncMethod()

    [2016-01-19 13:49:40.832] Process:OUTLOOK |Organization:47cda04e-8389-47eb-aac0-45c9b2aaaed2 |Thread:   18 |Category: Application.Outlook |User: 00000000-0000-0000-0000-000000000000 |Level: Error |ReqId:  | ClientOrganizationContext.RunStateEngineAsync  ilOffset = 0xD
     at ClientOrganizationContext.RunStateEngineAsync(Object state)  ilOffset = 0xD
     at QueueUserWorkItemCallback.WaitCallback_Context(Object state)  ilOffset = 0x1A
     at ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x70
     at ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)  ilOffset = 0x9
     at QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()  ilOffset = 0x35
     at ThreadPoolWorkQueue.Dispatch()  ilOffset = 0xA3
     at _ThreadPoolWaitCallback.PerformWaitCallback()  ilOffset = 0x0
    >Unhandled Exception in the AppDomain System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
       at Microsoft.Crm.Application.SMWrappers.ClientOrganizationContextFactory.ClientOrganizationContext.RunStateEngineAsync(Object state)
       at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
       at System.Threading.ThreadPoolWorkQueue.Dispatch()
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback() IsTerminating: True

    Tuesday, January 19, 2016 12:58 PM