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WGA Validation Problem RRS feed

  • Question

  • Diagnostic Report (1.5.0717.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Windows Product Key: *****-*****-QWWHY-MBG2Q-8RMGG
    Windows Product Key Hash: ZytFWXpg87Y4NCRfOf+rnxYLYB0=
    Windows Product ID: 55274-640-3118582-23773
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.1.0.pro
    ID: {2F499883-D415-41EB-B655-EB0790E63188}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Validation Diagnostic: E2AD56EA-344-8009_E2AD56EA-345-2efd_16E0B333-57-80004005
    Resolution Status: N/A

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Prompt
    Initialize and script ActiveX controls not marked as safe: Prompt
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Prompt

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2F499883-D415-41EB-B655-EB0790E63188}</UGUID><Version>1.5.0717.0</Version><OS>5.1.2600.2.00010100.1.0.pro</OS><PKey>*****-*****-*****-*****-8RMGG</PKey><PID>55274-640-3118582-23773</PID><PIDType>1</PIDType><SID>S-1-5-21-1409082233-484061587-839522115</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>nForce3-A</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20050916******.******+***</Date></BIOS><HWID>9B2E3D9F0184406D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central America Standard Time(GMT-06:00)</TimeZone><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Saturday, February 16, 2008 12:14 AM

Answers

  • Hello Samier,
     

    From your Diagnostic Report, your copy of Windows XP Pro are genuine, but I also see that a part of the Diagnostic Report is missing. The missing portion is a bunch of XML tags and text we call the XML Blob.

    The missing XML Blob usually points to a problem (XML Issue) that is larger then just WGA, but it does have a direct affect on your ability to validate Windows. Please follow the below steps and tell us if this resolves your issue.

     

    1) Download and install MSXML 6.0 at http://www.microsoft.com/downloads/details.aspx?FamilyID=993c0bcf-3bcf-4009-be21-27e85e1857b1&DisplayLang=en (this should correct the XML issue)

    2) Delete the file LegitCheckControl.DLL from the c:\windows\system32 folder (this removes the WGA Validation ActiveX control, in case it is corrupt or improperly installed)

    3) Download and install the WGA Validation ActiveX control at http://go.microsoft.com/fwlink/?LinkId=69479  (this will re-install the WGA Validation ActiveX control which is required to validate)

    4) Go to http://www.microsoft.com/genuine/diag/ and click the "Start Diagnostic" button, if there are any problems listed, click the "Resolve Now" button. The site will either resolve the problem itself or provide steps for you to follow. Once you complete the Diagnostic without error, click the "Validate Windows" button.

     If after you complete these steps you are still having validation issues please include the exact URL you are trying to validate from along with any error codes/messages you may receive.  Also please re-run the MGA diagnostic tool and include this with your reply.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Monday, February 25, 2008 9:27 PM