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Unsure if my Windows 7 is Genuine - Error code 0x8007232B RRS feed

  • Question

  • I've recently purchased a used laptop that came with Windows 7 but im not sure if its a genuine version. I have 9 days to activiate but i get the following error message when I try to activate;

    A problem occured when Windows tried to activate. Error code 0x8007232B, For a possible resolution, click more information. This returns the message; The following information was found for this error - Code: 0x8007232B Description: DNS name does not exist

    MGAdiag returns the following;

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85428
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {4AC60F23-4CC4-43C7-8F65-B39B5BB81512}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.111118-2330
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4AC60F23-4CC4-43C7-8F65-B39B5BB81512}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85428</PID><PIDType>1</PIDType><SID>S-1-5-21-1954786336-2217665082-3430615281</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6730b (KE717AV)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDD Ver. F.0D</Version><SMBIOSVersion major="2" minor="4"/><Date>20090319000000.000000+000</Date></BIOS><HWID>D4AE3907018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-868-000000-03-2057-7601.0000-0872012
    Installation ID: 021330196730177526691511946910483393797384402743850191
    Partial Product Key: GPDD4
    License Status: Initial grace period
    Time remaining: 13140 minute(s) (9 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 30/03/2012 20:53:45
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:28:2012 14:26
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GFg0zfo4IZQ8WDzoF+CzQKThJscXpU43ipGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  30DD   
      FACP   HPQOEM  30DD   
      HPET   HPQOEM  30DD   
      MCFG   HPQOEM  30DD   
      ASF!   HPQOEM  30DD   
      TCPA   HPQOEM  30DD   
      SSDT   HPQOEM  SataPri
      SSDT   HPQOEM  SataPri
      SLIC   HPQOEM  SLIC-MPC
      SSDT   HPQOEM  SataPri
      DMAR           
      SSDT   HPQOEM  SataPri
      SSDT   HPQOEM  SataPri
      SSDT   HPQOEM  SataPri

     Anyone got any ideas??

    Friday, March 30, 2012 8:32 PM

Answers

  • "Lamby_38" wrote in message news:9573f6ba-c9dc-47de-b4f7-d86c4984d376...

    I have a windows COA sticker on the rear of the laptop that contains a product key but it doesn't state for which version. There is however a windows Vista sticker on the laptop where it has the Intel stickers etc.

    How do I find out OS version the machine was shipped with and what will happen once the 30days grace runs out??

    Many thanks

    The indications are that the machine shipped with Vista - the BIOS date is right for it, and the Vista sticker helps confirm that much. Which edition of Vista is another matter. It's likely to be Vista Business - see here...
     
    You should contact  HP and order a set of Recovery disks from them.
     
    Once you have that, you can reformat/reinstall with the legitimate disks, and then apply an appropriate upgrade, if you wish tp continue with Win7
     
    As far as what happens once the grace period runs out - you will be allowed to extend it by rearming, if you need to, for another 30 days (I think! - it's not often we see KMS installs here).
    Even if you are unable to rearm, the restrictions on use in such a non-genuine situation are limited - and in everyday use, apart from the actually notification, and the black background, not too bad. You will be locked out of some functionality, and if you're using MSE as anti-virus, that will begin a 30-day countdown and then switch off. Likewise Windows Live products may become unavailable, and the Control Panel may have limited functionality.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 30, 2012 10:04 PM
    Moderator

All replies

  • "Lamby_38" wrote in message news:4adec19a-dbeb-443f-80d8-c44c84b0d0ed...

    I've recently purchased a used laptop that came with Windows 7 but im not sure if its a genuine version. I have 9 days to activiate but i get the following error message when I try to activate;

    A problem occured when Windows tried to activate. Error code 0x8007232B, For a possible resolution, click more information. This returns the message; The following information was found for this error - Code: 0x8007232B Description: DNS name does not exist

    MGAdiag returns the following;

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85428
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq 6730b (KE717AV)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68PDD Ver. F.0D</Version><SMBIOSVersion major="2" minor="4"/><Date>20090319000000.000000+000</Date></BIOS>

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Partial Product Key: GPDD4
    License Status: Initial grace period
    Time remaining: 13140 minute(s) (9 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 30/03/2012 20:53:45
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

     

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HPQOEM  30DD   
      FACP   HPQOEM  30DD   
      HPET   HPQOEM  30DD   
      MCFG   HPQOEM  30DD   
      ASF!   HPQOEM  30DD   
      TCPA   HPQOEM  30DD   
      SSDT   HPQOEM  SataPri
      SSDT   HPQOEM  SataPri
      SLIC   HPQOEM  SLIC-MPC

    Anyone got any ideas??

     

     
    The problem here is that your License is a Volume KMS license - which requires that you re-activate with the KMS server at least every 180 days.
    Since you purchased this machine with the OS installed, the KMS license should have been removed before you got it, as it is not legal to transfer such licenses. Someone has at some stage used a hacker's Loader to trick Windows into thinking it's genuine.
     
     
    You need to reinstall the original OS that came with the machine - which will probably be Vista - by ordering a set of Recovery disks from the manufacturer.
     
    For what version and edition of Windows is the machine actually licensed, according to the COA sticker on the case?
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 30, 2012 9:25 PM
    Moderator
  • I have a windows COA sticker on the rear of the laptop that contains a product key but it doesn't state for which version. There is however a windows Vista sticker on the laptop where it has the Intel stickers etc.

    How do I find out OS version the machine was shipped with and what will happen once the 30days grace runs out??

    Many thanks

    Friday, March 30, 2012 9:37 PM
  • "Lamby_38" wrote in message news:9573f6ba-c9dc-47de-b4f7-d86c4984d376...

    I have a windows COA sticker on the rear of the laptop that contains a product key but it doesn't state for which version. There is however a windows Vista sticker on the laptop where it has the Intel stickers etc.

    How do I find out OS version the machine was shipped with and what will happen once the 30days grace runs out??

    Many thanks

    The indications are that the machine shipped with Vista - the BIOS date is right for it, and the Vista sticker helps confirm that much. Which edition of Vista is another matter. It's likely to be Vista Business - see here...
     
    You should contact  HP and order a set of Recovery disks from them.
     
    Once you have that, you can reformat/reinstall with the legitimate disks, and then apply an appropriate upgrade, if you wish tp continue with Win7
     
    As far as what happens once the grace period runs out - you will be allowed to extend it by rearming, if you need to, for another 30 days (I think! - it's not often we see KMS installs here).
    Even if you are unable to rearm, the restrictions on use in such a non-genuine situation are limited - and in everyday use, apart from the actually notification, and the black background, not too bad. You will be locked out of some functionality, and if you're using MSE as anti-virus, that will begin a 30-day countdown and then switch off. Likewise Windows Live products may become unavailable, and the Control Panel may have limited functionality.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 30, 2012 10:04 PM
    Moderator
  • Thanks for the info, I think I will contact HP for a set of recovery disks.

    Friday, March 30, 2012 10:21 PM
  • "Lamby_38" wrote in message news:3dabb423-a885-48ee-9e82-b541c5ad53f3...

    Thanks for the info, I think I will contact HP for a set of recovery disks.

    Sounds like a plan :)
     
    Good luck.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, March 30, 2012 10:46 PM
    Moderator