How do you fix this problem? (invalid product key) RRS feed

  • Question

  • When we try to log onto the computer (we have Microsoft Office Home and Student 2007, which was bought legally from the store at the time of which we bought the computer) a message pops up telling us "The Windows Vista Home Premium product key you typed is invalid for activation" then lists three options. Either "Access your computer with reduced functionality", "Type a different product key" or "Contact Hewlett-Packard Company to help resolve this problem". I have tried all three options and attempted to type in the valid product key that came with the office home package we bought but it says that it is invalid. How would one go about fixing this problem, and is there a way to do so without having to buy a new Windows product?

    Tuesday, December 14, 2010 12:55 AM


  • Dear Customer,

            I'm very sorry you have a wrong place posted. Your issue was not appears to be a relate "Fix it Center".Since your issue is related to "Microsoft Office Home". So I suggest you post your issue to a correct forum, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding!  

    If I misunderstood you,please let me know.

    Please Mark as Answered If this is helpful Or Un-Mark as Answered if it is not helpful.

    Best Regards,
    Yan Jun

    • Marked as answer by Fafafaalex Tuesday, December 14, 2010 1:07 AM
    Tuesday, December 14, 2010 1:07 AM