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Window 7 Build 7601 This copy of window is not genuine.

Question
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My window 7 was pre-installed when I brought my laptop in UK. I have a genuine COA product key sticker on the bottom of my laptop. Recently I am getting the above error message. Any thought how I can fix it?Sunday, September 30, 2012 4:15 AM
Answers
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Unfortunately, someone who had access to your Acer Aspire 5820T installed a counterfeit copy of Windows 7 Ultimate. In order to fix this issue, you'll need to install the original Windows 7 operating system that originally came preinstalled. Please see: Acer Recovery Media Purchase Program.
Carey Frisch
- Proposed as answer by Carey FrischMVP, Moderator Sunday, September 30, 2012 5:21 AM
- Marked as answer by Noel D PatonModerator Tuesday, October 9, 2012 3:22 PM
- Unmarked as answer by mydata77 Friday, October 12, 2012 10:23 PM
- Marked as answer by mydata77 Friday, October 12, 2012 10:23 PM
Sunday, September 30, 2012 5:21 AMModerator
All replies
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I got the following error when I run MGADianostic Tool..
Does anyone know how to read this report?
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D805F359-B723-4B13-B966-DBF456C3EE03}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Nancy\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D805F359-B723-4B13-B966-DBF456C3EE03}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-4007890053-2552737218-3158804816</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 5820T</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>V1.15</Version><SMBIOSVersion major="2" minor="6"/><Date>20100604000000.000000+000</Date></BIOS><HWID>0E343A07018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Cen. Australia Standard Time(GMT+09:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-2057-7600.0000-1752012
Installation ID: 013064203614894841701253078103324325906216492270037743
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 30/09/2012 13:56:36
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:30:2012 13:07
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: NAAAAAIAAgABAAEAAQACAAAAAgABAAEAeqiOPq9+7tv485pRkn/KjlXZNJOygxbakgJcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
BOOT ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
WDAT ACRSYS ACRPRDCT
ASF! ACRSYS ACRPRDCT
SLIC DELL QA09
ASPT ACRSYS ACRPRDCT
SSDT PmRef CpuPm
Sunday, September 30, 2012 4:30 AM -
Unfortunately, someone who had access to your Acer Aspire 5820T installed a counterfeit copy of Windows 7 Ultimate. In order to fix this issue, you'll need to install the original Windows 7 operating system that originally came preinstalled. Please see: Acer Recovery Media Purchase Program.
Carey Frisch
- Proposed as answer by Carey FrischMVP, Moderator Sunday, September 30, 2012 5:21 AM
- Marked as answer by Noel D PatonModerator Tuesday, October 9, 2012 3:22 PM
- Unmarked as answer by mydata77 Friday, October 12, 2012 10:23 PM
- Marked as answer by mydata77 Friday, October 12, 2012 10:23 PM
Sunday, September 30, 2012 5:21 AMModerator -
That could be it. My laptop was rebuilt due to the hard drive problem. They had to install a new hard drive.
Thanks for your help
Friday, October 12, 2012 10:28 PM