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Windows says its not Genuine RRS feed

  • Question

  • I have a HP Pavilion G Series laptop and I was using it last night and when I rebooted it, I was told windows was not genuine. I have done a virus scan nothing has popped up. It no longer gives me a section to try to update my activation key. I bought the laptop in late 2011 and it came with windows 7 home premium. I have never had any problems till last night. And when using slui.exe 3 it give me error code 0x80070005 Acces is Denied. Slui.exe 4 does not work.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {64548E11-5A27-478C-BF24-5FE71FE13353}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{64548E11-5A27-478C-BF24-5FE71FE13353}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3283791090-3934863587-68536995</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.21</Version><SMBIOSVersion major="2" minor="6"/><Date>20110628000000.000000+000</Date></BIOS><HWID>0EC43007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65938</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:15:2013 17:30
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GHwsHcW8PHGtWIz0EMQKtwJVAqCbFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE  
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE  
      BOOT            HP            INSYDE  
      MCFG            HP            INSYDE  
      ASF!            HP            INSYDE  
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE  
      SSDT            PmRef        CpuPm


    Thursday, April 4, 2013 6:31 PM

Answers

  • Please reboot to the new Admin account, wait 15 minutes, and then upload the new event logs to your SkyDrive.

    If the new profile is also corrupt, it would tend to indicate more deep-seated problems than we have a hope of fixing in a forum context.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, April 10, 2013 9:47 AM
    Moderator

All replies

  • Open Windows Explorer (Computer)

    Navigate to the C:\Windows folder

    Find the System32 sub-folder and right-click on it

    select Properties

     

    Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.

    Click on Apply.

     

    Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

     

    Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

     

    Wait for it to finish - it could take a couple of minutes.

     

    OK out, and exit Windows Explorer.

     

    Reboot twice

     

    post another MGADiag report



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, April 4, 2013 10:46 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070005
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {64548E11-5A27-478C-BF24-5FE71FE13353}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{64548E11-5A27-478C-BF24-5FE71FE13353}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-3283791090-3934863587-68536995</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion g6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.21</Version><SMBIOSVersion major="2" minor="6"/><Date>20110628000000.000000+000</Date></BIOS><HWID>0EC43007018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7480B9502DF0D86</Val><Hash>oYWOW5ayFE3pZ+jvTpuXYsY64JE=</Hash><Pid>89388-707-8722531-65938</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x46' to display the error text.
    Error: 0x46

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:15:2013 17:30
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEA6GHwsHcW8PHGtWIz0EMQKtwJVAqCbFxd

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE  
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE  
      BOOT            HP            INSYDE  
      MCFG            HP            INSYDE  
      ASF!            HP            INSYDE  
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE  
      SSDT            PmRef        CpuPm

    Friday, April 5, 2013 1:23 AM
  • Open an Elevated Command Prompt, and run the following commands

     

    sc sdshow plugplay
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18" /S
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19" /S
    REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20" /S

     

    Copy and paste the results to your reply


      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, April 5, 2013 6:29 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>sc sdshow plugplay

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
    RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)

    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-18" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-18
        Flags    REG_DWORD    0xc
        State    REG_DWORD    0x0
        RefCount    REG_DWORD    0x1
        Sid    REG_BINARY    010100000000000512000000
        ProfileImagePath    REG_EXPAND_SZ    %systemroot%\system32\config\systemprof
    ile


    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-19" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-19
        ProfileImagePath    REG_EXPAND_SZ    C:\Windows\ServiceProfiles\LocalService

        Flags    REG_DWORD    0x0
        State    REG_DWORD    0x0


    C:\Windows\system32>REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\
    CurrentVersion\ProfileList\S-1-5-20" /S

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
    5-20
        ProfileImagePath    REG_EXPAND_SZ    C:\Windows\ServiceProfiles\NetworkServi
    ce
        Flags    REG_DWORD    0x0
        State    REG_DWORD    0x0

    Friday, April 5, 2013 8:26 AM
  • They all look normal to me

       Please run the following command from an Elevated Command Prompt window(1)

     

    REG QUERY HKU

    REG QUERY HKU\S-1-5-20

    REG QUERY HKU\S-1-5-20\Environment

    ICACLS C:\Windows\ServiceProfiles

    ATTRIB C:\Windows\ServiceProfiles\NetworkService\*.*

    ATTRIB C:\Windows\ServiceProfiles\LocalService\*.*

    Copy the whole output to your response(3)     

     

     

     

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, April 5, 2013 10:10 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>REG QUERY HKU

    HKEY_USERS\.DEFAULT
    HKEY_USERS\S-1-5-19
    HKEY_USERS\S-1-5-21-3283791090-3934863587-68536995-1000
    HKEY_USERS\S-1-5-21-3283791090-3934863587-68536995-1000_Classes
    HKEY_USERS\S-1-5-18

    C:\Windows\system32>
    C:\Windows\system32>REG QUERY HKU\S-1-5-20
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>
    C:\Windows\system32>REG QUERY HKU\S-1-5-20\Environment
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>
    C:\Windows\system32>ICACLS C:\Windows\ServiceProfiles
    C:\Windows\ServiceProfiles NT SERVICE\TrustedInstaller:(I)(F)
                               NT SERVICE\TrustedInstaller:(I)(CI)(IO)(F)
                               NT AUTHORITY\SYSTEM:(I)(F)
                               NT AUTHORITY\SYSTEM:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Administrators:(I)(F)
                               BUILTIN\Administrators:(I)(OI)(CI)(IO)(F)
                               BUILTIN\Users:(I)(RX)
                               BUILTIN\Users:(I)(OI)(CI)(IO)(GR,GE)
                               CREATOR OWNER:(I)(OI)(CI)(IO)(F)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>
    C:\Windows\system32>ATTRIB C:\Windows\ServiceProfiles\NetworkService\*.*
    A  SH   I    C:\Windows\ServiceProfiles\NetworkService\ntuser.dat
    A   H        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG
    A   H        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG1
    A   H        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG2
    A  SH        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{016888bd-6c6f-
    11de-8d1d-001e0bcde3ec}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{016888bd-6c6f-
    11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{016888bd-6c6f-
    11de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{1a13b825-06d0-
    11e2-9fb8-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{1a13b825-06d0-
    11e2-9fb8-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{1a13b825-06d0-
    11e2-9fb8-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{1e305bab-5586-
    11e2-adbf-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{1e305bab-5586-
    11e2-adbf-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{1e305bab-5586-
    11e2-adbf-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{277d9c02-3d2a-
    11e2-9dc8-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{277d9c02-3d2a-
    11e2-9dc8-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{277d9c02-3d2a-
    11e2-9dc8-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{2ef95642-5bb0-
    11e2-b335-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{2ef95642-5bb0-
    11e2-b335-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{2ef95642-5bb0-
    11e2-b335-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{321801af-fe99-
    11e0-a938-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{321801af-fe99-
    11e0-a938-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{321801af-fe99-
    11e0-a938-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{4fef7f9e-8541-
    11e2-86e1-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{4fef7f9e-8541-
    11e2-86e1-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{4fef7f9e-8541-
    11e2-86e1-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{59820d6e-01bc-
    11e1-89e1-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{59820d6e-01bc-
    11e1-89e1-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{59820d6e-01bc-
    11e1-89e1-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{59842363-67db-
    11e1-952a-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{59842363-67db-
    11e1-952a-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{59842363-67db-
    11e1-952a-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{5a9ed2d3-70a8-
    11e1-9d38-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{5a9ed2d3-70a8-
    11e1-9d38-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{5a9ed2d3-70a8-
    11e1-9d38-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{698fbaf9-8b33-
    11e2-9d92-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{698fbaf9-8b33-
    11e2-9d92-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{698fbaf9-8b33-
    11e2-9d92-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{78153eb3-d712-
    11e0-bdb8-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{78153eb3-d712-
    11e0-bdb8-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{78153eb3-d712-
    11e0-bdb8-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{7cef507c-998e-
    11e2-a4f7-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{7cef507c-998e-
    11e2-a4f7-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{7cef507c-998e-
    11e2-a4f7-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{83b3995a-d4b1-
    11e0-bc84-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{83b3995a-d4b1-
    11e0-bc84-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT{83b3995a-d4b1-
    11e0-bc84-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{87a0de2e-fe9a-
    11e0-9cac-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{87a0de2e-fe9a-
    11e0-9cac-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{87a0de2e-fe9a-
    11e0-9cac-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{9738572c-5202-
    11e2-a4c2-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{9738572c-5202-
    11e2-a4c2-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{9738572c-5202-
    11e2-a4c2-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{d7a5d8a5-e23c-
    11e0-ac6c-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{d7a5d8a5-e23c-
    11e0-ac6c-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{d7a5d8a5-e23c-
    11e0-ac6c-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{f27d2452-af19-
    11e1-aa7e-806e6f6e6963}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{f27d2452-af19-
    11e1-aa7e-806e6f6e6963}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\NetworkService\ntuser.dat{f27d2452-af19-
    11e1-aa7e-806e6f6e6963}.TMContainer00000000000000000002.regtrans-ms

    C:\Windows\system32>
    C:\Windows\system32>ATTRIB C:\Windows\ServiceProfiles\LocalService\*.*
    A  SH   I    C:\Windows\ServiceProfiles\LocalService\ntuser.dat
    A   H        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG
    A   H        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG1
    A   H        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG2
    A  SH        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{016888bd-6c6f-11
    de-8d1d-001e0bcde3ec}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{016888bd-6c6f-11
    de-8d1d-001e0bcde3ec}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{016888bd-6c6f-11
    de-8d1d-001e0bcde3ec}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{1a13b829-06d0-11
    e2-9fb8-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{1a13b829-06d0-11
    e2-9fb8-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{1a13b829-06d0-11
    e2-9fb8-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{1e305baf-5586-11
    e2-adbf-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{1e305baf-5586-11
    e2-adbf-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{1e305baf-5586-11
    e2-adbf-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{277d9c06-3d2a-11
    e2-9dc8-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{277d9c06-3d2a-11
    e2-9dc8-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{277d9c06-3d2a-11
    e2-9dc8-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{321801ab-fe99-11
    e0-a938-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{321801ab-fe99-11
    e0-a938-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{321801ab-fe99-11
    e0-a938-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{4fef7fa2-8541-11
    e2-86e1-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{4fef7fa2-8541-11
    e2-86e1-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{4fef7fa2-8541-11
    e2-86e1-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{59820d72-01bc-11
    e1-89e1-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{59820d72-01bc-11
    e1-89e1-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{59820d72-01bc-11
    e1-89e1-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{59842367-67db-11
    e1-952a-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{59842367-67db-11
    e1-952a-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{59842367-67db-11
    e1-952a-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{5a9ed2d7-70a8-11
    e1-9d38-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{5a9ed2d7-70a8-11
    e1-9d38-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{5a9ed2d7-70a8-11
    e1-9d38-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{698fbafd-8b33-11
    e2-9d92-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{698fbafd-8b33-11
    e2-9d92-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{698fbafd-8b33-11
    e2-9d92-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{78153eb7-d712-11
    e0-bdb8-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{78153eb7-d712-11
    e0-bdb8-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{78153eb7-d712-11
    e0-bdb8-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{7cef5080-998e-11
    e2-a4f7-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{7cef5080-998e-11
    e2-a4f7-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{7cef5080-998e-11
    e2-a4f7-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{83b3995e-d4b1-11
    e0-bc84-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{83b3995e-d4b1-11
    e0-bc84-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT{83b3995e-d4b1-11
    e0-bc84-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{87a0de2a-fe9a-11
    e0-9cac-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{87a0de2a-fe9a-11
    e0-9cac-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{87a0de2a-fe9a-11
    e0-9cac-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{8d88377b-9d8d-11
    e2-b05e-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{8d88377b-9d8d-11
    e2-b05e-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{8d88377b-9d8d-11
    e2-b05e-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{97385730-5202-11
    e2-a4c2-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{97385730-5202-11
    e2-a4c2-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{97385730-5202-11
    e2-a4c2-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{d7a5d8a9-e23c-11
    e0-ac6c-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{d7a5d8a9-e23c-11
    e0-ac6c-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{d7a5d8a9-e23c-11
    e0-ac6c-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{f27d2456-af19-11
    e1-aa7e-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{f27d2456-af19-11
    e1-aa7e-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{f27d2456-af19-11
    e1-aa7e-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{f6c8c8e5-6bdc-11
    e1-92fe-78e3b5543ff2}.TM.blf
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{f6c8c8e5-6bdc-11
    e1-92fe-78e3b5543ff2}.TMContainer00000000000000000001.regtrans-ms
    A  SH        C:\Windows\ServiceProfiles\LocalService\ntuser.dat{f6c8c8e5-6bdc-11
    e1-92fe-78e3b5543ff2}.TMContainer00000000000000000002.regtrans-ms

    C:\Windows\system32>
    Friday, April 5, 2013 7:43 PM
  • It looks like your system is having problems loading the NetworkService profile into the registry.

    Please run the following commands.

    DIR C:\Windows\ServiceProfiles\NetworkService\ntuser.*

    DIR C:\Windows\ServiceProfiles\NetworkService\ntuser.* /AH

    post the results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, April 5, 2013 8:04 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\Windows\ServiceProfiles\NetworkService\ntuser.*
     Volume in drive C has no label.
     Volume Serial Number is 7498-D58C

     Directory of C:\Windows\ServiceProfiles\NetworkService

    File Not Found

    C:\Windows\system32>
    C:\Windows\system32>DIR C:\Windows\ServiceProfiles\NetworkService\ntuser.* /AH
     Volume in drive C has no label.
     Volume Serial Number is 7498-D58C

     Directory of C:\Windows\ServiceProfiles\NetworkService

    03/30/2013  04:18 PM           524,288 ntuser.dat
    11/21/2010  12:07 AM             1,024 NTUSER.DAT.LOG
    03/30/2013  04:18 PM           226,304 NTUSER.DAT.LOG1
    07/13/2009  09:45 PM                 0 NTUSER.DAT.LOG2
    07/13/2009  10:01 PM            65,536 NTUSER.DAT{016888bd-6c6f-11de-8d1d-001e0b
    cde3ec}.TM.blf
    07/13/2009  10:01 PM           524,288 NTUSER.DAT{016888bd-6c6f-11de-8d1d-001e0b
    cde3ec}.TMContainer00000000000000000001.regtrans-ms
    07/13/2009  10:01 PM           524,288 NTUSER.DAT{016888bd-6c6f-11de-8d1d-001e0b
    cde3ec}.TMContainer00000000000000000002.regtrans-ms
    10/01/2012  04:58 PM            65,536 ntuser.dat{1a13b825-06d0-11e2-9fb8-806e6f
    6e6963}.TM.blf
    10/01/2012  04:58 PM           524,288 ntuser.dat{1a13b825-06d0-11e2-9fb8-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    10/01/2012  04:58 PM           524,288 ntuser.dat{1a13b825-06d0-11e2-9fb8-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    01/04/2013  04:59 AM            65,536 ntuser.dat{1e305bab-5586-11e2-adbf-806e6f
    6e6963}.TM.blf
    01/04/2013  04:59 AM           524,288 ntuser.dat{1e305bab-5586-11e2-adbf-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    01/04/2013  04:59 AM           524,288 ntuser.dat{1e305bab-5586-11e2-adbf-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    12/03/2012  02:17 AM            65,536 ntuser.dat{277d9c02-3d2a-11e2-9dc8-806e6f
    6e6963}.TM.blf
    12/03/2012  02:17 AM           524,288 ntuser.dat{277d9c02-3d2a-11e2-9dc8-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    12/03/2012  02:17 AM           524,288 ntuser.dat{277d9c02-3d2a-11e2-9dc8-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    01/11/2013  09:47 AM            65,536 ntuser.dat{2ef95642-5bb0-11e2-b335-806e6f
    6e6963}.TM.blf
    01/11/2013  09:47 AM           524,288 ntuser.dat{2ef95642-5bb0-11e2-b335-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    01/11/2013  09:47 AM           524,288 ntuser.dat{2ef95642-5bb0-11e2-b335-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    10/25/2011  04:37 PM            65,536 ntuser.dat{321801af-fe99-11e0-a938-78e3b5
    543ff2}.TM.blf
    10/25/2011  04:37 PM           524,288 ntuser.dat{321801af-fe99-11e0-a938-78e3b5
    543ff2}.TMContainer00000000000000000001.regtrans-ms
    10/25/2011  04:37 PM           524,288 ntuser.dat{321801af-fe99-11e0-a938-78e3b5
    543ff2}.TMContainer00000000000000000002.regtrans-ms
    03/04/2013  08:04 PM            65,536 ntuser.dat{4fef7f9e-8541-11e2-86e1-806e6f
    6e6963}.TM.blf
    03/04/2013  08:04 PM           524,288 ntuser.dat{4fef7f9e-8541-11e2-86e1-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    03/04/2013  08:04 PM           524,288 ntuser.dat{4fef7f9e-8541-11e2-86e1-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    10/30/2011  02:18 PM            65,536 ntuser.dat{59820d6e-01bc-11e1-89e1-806e6f
    6e6963}.TM.blf
    10/30/2011  02:18 PM           524,288 ntuser.dat{59820d6e-01bc-11e1-89e1-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    10/30/2011  02:18 PM           524,288 ntuser.dat{59820d6e-01bc-11e1-89e1-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    03/06/2012  05:06 PM            65,536 ntuser.dat{59842363-67db-11e1-952a-806e6f
    6e6963}.TM.blf
    03/06/2012  05:06 PM           524,288 ntuser.dat{59842363-67db-11e1-952a-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    03/06/2012  05:06 PM           524,288 ntuser.dat{59842363-67db-11e1-952a-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    03/19/2012  01:28 PM            65,536 ntuser.dat{5a9ed2d3-70a8-11e1-9d38-806e6f
    6e6963}.TM.blf
    03/19/2012  01:28 PM           524,288 ntuser.dat{5a9ed2d3-70a8-11e1-9d38-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    03/19/2012  01:28 PM           524,288 ntuser.dat{5a9ed2d3-70a8-11e1-9d38-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    03/15/2013  08:41 AM            65,536 ntuser.dat{698fbaf9-8b33-11e2-9d92-806e6f
    6e6963}.TM.blf
    03/15/2013  08:41 AM           524,288 ntuser.dat{698fbaf9-8b33-11e2-9d92-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    03/15/2013  08:41 AM           524,288 ntuser.dat{698fbaf9-8b33-11e2-9d92-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    09/06/2011  12:35 PM            65,536 ntuser.dat{78153eb3-d712-11e0-bdb8-806e6f
    6e6963}.TM.blf
    09/06/2011  12:35 PM           524,288 ntuser.dat{78153eb3-d712-11e0-bdb8-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    09/06/2011  12:35 PM           524,288 ntuser.dat{78153eb3-d712-11e0-bdb8-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    03/30/2013  04:07 PM            65,536 ntuser.dat{7cef507c-998e-11e2-a4f7-806e6f
    6e6963}.TM.blf
    03/30/2013  04:07 PM           524,288 ntuser.dat{7cef507c-998e-11e2-a4f7-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    03/30/2013  04:07 PM           524,288 ntuser.dat{7cef507c-998e-11e2-a4f7-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    09/02/2011  01:26 PM            65,536 NTUSER.DAT{83b3995a-d4b1-11e0-bc84-806e6f
    6e6963}.TM.blf
    09/02/2011  01:26 PM           524,288 NTUSER.DAT{83b3995a-d4b1-11e0-bc84-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    09/02/2011  01:26 PM           524,288 NTUSER.DAT{83b3995a-d4b1-11e0-bc84-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    10/26/2011  03:38 PM            65,536 ntuser.dat{87a0de2e-fe9a-11e0-9cac-78e3b5
    543ff2}.TM.blf
    10/26/2011  03:38 PM           524,288 ntuser.dat{87a0de2e-fe9a-11e0-9cac-78e3b5
    543ff2}.TMContainer00000000000000000001.regtrans-ms
    10/26/2011  03:38 PM           524,288 ntuser.dat{87a0de2e-fe9a-11e0-9cac-78e3b5
    543ff2}.TMContainer00000000000000000002.regtrans-ms
    12/29/2012  02:57 PM            65,536 ntuser.dat{9738572c-5202-11e2-a4c2-806e6f
    6e6963}.TM.blf
    12/29/2012  02:57 PM           524,288 ntuser.dat{9738572c-5202-11e2-a4c2-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    12/29/2012  02:57 PM           524,288 ntuser.dat{9738572c-5202-11e2-a4c2-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    09/24/2011  05:41 PM            65,536 ntuser.dat{d7a5d8a5-e23c-11e0-ac6c-806e6f
    6e6963}.TM.blf
    09/24/2011  05:41 PM           524,288 ntuser.dat{d7a5d8a5-e23c-11e0-ac6c-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    09/24/2011  05:41 PM           524,288 ntuser.dat{d7a5d8a5-e23c-11e0-ac6c-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
    06/08/2012  08:41 AM            65,536 ntuser.dat{f27d2452-af19-11e1-aa7e-806e6f
    6e6963}.TM.blf
    06/08/2012  08:41 AM           524,288 ntuser.dat{f27d2452-af19-11e1-aa7e-806e6f
    6e6963}.TMContainer00000000000000000001.regtrans-ms
    06/08/2012  08:41 AM           524,288 ntuser.dat{f27d2452-af19-11e1-aa7e-806e6f
    6e6963}.TMContainer00000000000000000002.regtrans-ms
                  58 File(s)     20,805,632 bytes
                   0 Dir(s)  197,394,538,496 bytes free

    C:\Windows\system32>
    Saturday, April 6, 2013 1:24 AM
  • Is there anything that I can do to fix this or do I have to end up do a complete restoration?
    Sunday, April 7, 2013 2:29 AM
  • I think we can repair this - with at worst a repair install - but to be on the safe side, please do a full backup of your data to external media.

    The trick is to find what's causing the system to fail to read the ntuser.dat file into the registry.

    Please upload the following files to your public SkyDrive (or other favoured fileshare service)and post a link

    C:\Windows\System32\winevt\logs\System.evtx

    C:\Windows\System32\winevt\logs\Application.evtx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, April 7, 2013 7:49 AM
    Moderator
  • Here is a link to the files you requested.

    https://skydrive.live.com/redir?resid=A62B761B171109D3!104&authkey=!AFdXo4a40n6cb7M


    Tuesday, April 9, 2013 6:13 PM
  • The relevant error in the Event Viewer is almost certainly...

    The LoadUserProfile call failed with the following error:

    The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.

    This first appeared after the system went into hibernation due to overheating, on 4th April.

    Is System Restore available to you? If so, try restoring back to the last Restore point prior to the 3rd April, and see if that works.

    It may fail from Normal Mode - but you may be able to get it to work from the 'Repair My Computer' boot if you tap F8 repeatedly when you boot the machine.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 9, 2013 7:45 PM
    Moderator
  • Ok I have tried both system restores and it will not allow me to go back any farther then April 5th. Are there any other things I could do to fix this without having to completely wipe my system?
    Tuesday, April 9, 2013 8:17 PM
  • Did you pick the option to show restore point more than 5 days old?

    Open Control Panel > User Accounts - and create a new Admin User.

    reboot to that user, and see if that helps - it may well make troubleshooting easier, anyhow.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, April 9, 2013 9:29 PM
    Moderator
  • Yes I tried that and it just shows the same thing. Adding another admin account did not change anything.
    Wednesday, April 10, 2013 1:22 AM
  • Please reboot to the new Admin account, wait 15 minutes, and then upload the new event logs to your SkyDrive.

    If the new profile is also corrupt, it would tend to indicate more deep-seated problems than we have a hope of fixing in a forum context.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, April 10, 2013 9:47 AM
    Moderator