Fix It Centre Installation problem RRS feed

  • Question

  • Hi, I'm trying to install Microsoft Fix It Centre and every time i attempt to i do set-up i get the following error:

    "Unable to install troubleshooters, Please check your internet connection."

    My computer is connected to the internet and is operating fine.

    Can you please advise me what to do?



    Tuesday, August 10, 2010 10:09 AM

All replies

  • Thank you for taking an interest in Microsoft Fix it Center (Beta).  To further troubleshoot the problem, would you please let us know if you are behind a proxy and what operating system are you running.  


    Rekha Patel

    Software Engineer in Test

    Product Quality and Online



    Wednesday, August 11, 2010 1:24 AM
  • me too have the same problem as stated above my os is windows xp-sp3

    Wednesday, August 11, 2010 5:00 AM
  • Hi Rekha,

    Thank you for your response. My operating system is Windows XP Home, Service Pack 3 and am not behind a proxy. I also have Norton 360.



    Wednesday, August 11, 2010 7:17 AM
  • same problem --sys-- Win xp sp3
    Tuesday, August 17, 2010 8:52 PM
  • Same PRoblem, XP Pro - SP-3
    Saturday, August 21, 2010 2:42 PM
  • It's very poor that I still am yet to even get a reply!!!! not happy : (


    Saturday, August 21, 2010 3:25 PM
  • Pity about not getting a reply as it works on my VISTA laptop but not my desktop with Win XP Pro SP3! I too would like to have a solution as my daughters PC has the same problem.
    Wednesday, December 1, 2010 5:06 PM