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Ability to view if a closed activity email has an attachment without opening the email RRS feed

  • Question

  • Hello, 

    When looking at a closed activity in CRM I'm currently not able to see if the emails in that closed activity have attachments. Is there a way to modify the page/columns returned in the defualt view? 

    Any assistance would be great! 

    Thank you, 

    Eric  

    Friday, January 13, 2012 10:26 PM

Answers

  • The Closed Activity view is designed based on the Activity entity that is the common entity for all the different types of activities. The activity entity cannot be customized to add any additional attributes.

    However, the individual activity entity like email entity is customizable. You can add an attribute there. You can have a plugin designed that would update this attribute it finds an attachment associated with it. Email attachments are stored in activitymimeattachment entity.

    You could add a sub-grid on the form to display the email view with the custom attribute included in that view.

    HTH

    Sam


    Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com

    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Marked as answer by Eric Brady Tuesday, January 17, 2012 10:31 PM
    Saturday, January 14, 2012 9:46 AM