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Renewal of Subscription RRS feed

  • Question

  • I have renewed my subscription, but it keeps telling me I didn't.  When I try to connect to the internet site, It tells me the site is down.  Now what?

    Thursday, April 16, 2009 8:36 PM

Answers

  • It can take 24 hours for your subscription status to update. You can verify your subscription status at billing.microsoft.com and signing in using the Live ID and password associated with your One Care account. If you cannot connect to the site try deleting your cookies and temporary internet files.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Thursday, April 16, 2009 9:33 PM
    Moderator