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Some windows xp WGA issues RRS feed

  • Question

  • Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-VB4H3-GG2QM-2DCXB
    Windows Product Key Hash: QQxsZUo2DQKEq4p25N7aU0gFIkQ=
    Windows Product ID: 76487-011-8783565-22023
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {95F7CBE6-3521-44DB-AE3C-26156FECE8F8}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{95F7CBE6-3521-44DB-AE3C-26156FECE8F8}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2DCXB</PKey><PID>76487-011-8783565-22023</PID><PIDType>5</PIDType><SID>S-1-5-21-1801674531-1604221776-1606980848</SID><SYSTEM><Manufacturer>Gateway                        </Manufacturer><Model>E-6100                         </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BZ87510A.15A.0080.P07.0307171452</Version><SMBIOSVersion major="2" minor="3"/><Date>20030717000000.000000+000</Date></BIOS><HWID>A20E3A6F01848063</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1E840:Gateway, Inc|19F0D:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A



    I Just installed windows xp on this old computer i have.
    I bought my copy of xp off ebay from a seller that has a great reputation
    and has already sold 5 copy's including mine.

    No problems reported from the other buyers based on his feedback so im starting to think
    I might have typed in the Product key wrong and it somehow still went thru the setup AND activation
    as good.  Heres the ebay links...

    http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=290383895650&ssPageName=STRK:MEWNX:IT
    http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItemVersion&item=290383895650&view=all&tid=391665282019   <<thats the one i bought.

    Based on the report above the last character in the invalid key is a B but i think i misread it because i looked at the COA again and the last character looks more like an 8 .

    Is this even possible ?? How can I fix this now ? I think i typed in the key wrong can I somehow go back and change it so it Validates correctly ?
    Saturday, December 26, 2009 6:12 AM

Answers

  • Hello MegaHtz,

      If you haven't done so already, I highly recommend returning the software for a full refund.  You may have to get ebay involved to force a refund.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 7, 2010 11:46 PM
    Thursday, January 7, 2010 11:46 PM

All replies

  • Hello MegaHtz,

      If you haven't done so already, I highly recommend returning the software for a full refund.  You may have to get ebay involved to force a refund.

    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, January 7, 2010 11:46 PM
    Thursday, January 7, 2010 11:46 PM
  • Hello MegaHtz,

    I'd agree with the advice that Darin gave you, return the product to the seller for a full refund if possible.  Your auction item is no longer viewable, but if it's like the seller's others, the seller is showing a picture of an OEM licensing kit for XP Pro, but according to the mgadiag report, your installation of XP Pro is a retail license, and the product key is an Invalid Product Key, whioch means it was made up by a pirating program known as a key generator, or KeyGen for short.

    If you were supposed to get an OEM license for XP, you did not get one.

    Did you contact Gateway to see if you could purchase the Recovery discs for this computer?  If there is a Certificate of Authenticity still on the computer, then it's very likely that the computer is still licensed to run ther version and edition of Windows that is described on the CoA.  Another source for manufacturer's recovery discs is www.restoredisks.com.  If Recovery discs are available, IMO that's a much better choice that buying highly suspect software off of eBay.

    If you want to try to change the product key to another, see if the Product Key Update will accomplish that task:  http://go.microsoft.com/fwlink/?linkid=45668
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Friday, January 8, 2010 3:37 AM