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The 2007 Microsoft® Office Suite Service Pack 2 (SP2) RRS feed

  • Question

  • hi all,
    I received the WU notification to update my Office 2007 installation with "The 2007 Microsoft® Office Suite Service Pack 2 (SP2)".
    I got the installation executed on all the local WinXP and Vista machines, but on my personal Win 2003 R2 it keeps failing..
    the Office page to check for updates (http://office.microsoft.com/it-it/downloads/alreadyinstalled.aspx) states the failing machine is updated to  "Microsoft® Office Compatibility Pack Service Pack 2 (SP2) (versione in italiano)" but WU keeps claiming "The 2007 Microsoft® Office Suite Service Pack 2 (SP2)" is still not installed (as it actually should as it always fails)
    I even locally downloaded the package to check for eventual web install corruptions, with no aid..
    accessing, for instance, my Excel installation, I obviously get
    Microsoft Office Excel 2007 (12.0.6341.5001) SP1 MSO (12.0.6425.1000) references...

    the MAINWWsp2_MSPLOG.LOG file indicates
    ...
    Property(S): UltimateWW = C:\DOCUME~1\Andrea\LOCALS~1\Temp\OWP611.tmp\MAINWWsp2.msp
    MSI (s) (2C:4C) [17:06:14:546]: Product: Microsoft Office Ultimate 2007 - Update '2007 Microsoft Office Suite Service Pack 2 (SP2)' could not be installed. Error code 1603. Additional information is available in the log file C:\DOCUME~1\Andrea\LOCALS~1\Temp\MAINWWsp2_MSPLOG.LOG.

    MSI (s) (2C:4C) [17:06:14:546]: Windows Installer installed an update. Product Name: Microsoft Office Ultimate 2007. Product Version: 12.0.6425.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite Service Pack 2 (SP2). Installation success or error status: 1603.

    MSI (s) (2C:4C) [17:06:14:546]: Note: 1: 1729
    MSI (s) (2C:4C) [17:06:14:546]: Prodotto: Microsoft Office Ultimate 2007 -- Configuration failed.

    MSI (s) (2C:4C) [17:06:14:546]: Windows Installer reconfigured the product. Product Name: Microsoft Office Ultimate 2007. Product Version: 12.0.6425.1000. Product Language: 0. Reconfiguration success or error status: 1603.
    ....

    can someone please indicate where to ask for support?
    thank you


    http://www.asql.biz - DbaMgr2k - DbaMgr and further SQL Tools
    Sunday, May 3, 2009 1:00 AM

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