Error opening Windows Live OneCare RRS feed

  • Question

  • My boss is having issues opening Windows Live OneCare on his home computer.  He has uninstalled/reinstalled the program.  However, when attempting to open Windows Live OneCare, he instantly receives an error message stating the program "needs to shut down".  He then receives the prompt to send the error message to support.  He claims he does not have any other firewalls on his home computer.  Could you respond with some troubleshooting suggestions?  This is the only information I have from him.  Thanks for your assistance.


    Melissa A. Dennis

    Monday, January 28, 2008 9:54 PM


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