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About buying a Microsoft Windows XP CD at the local store. RRS feed

  • Question

  • Ok well I'm just curious as to why I have to buy yet another CD key. I went to our local Wal-Mart and bought a copy of Windows XP, I install it and it works fine for a few months. Now all of a sudden I'm getting alerts that my windows isn't genuine and that I won't be able to recieve key updates? Plus, on top of all that, I have to pay even more money just to make my copy "genuine"? I'm sorry, but if this is your idea of making some quick money off of people then it's not funny. I have a tight enough budget as it is. I work for my own money, use it to pay for my own internet connection, clothes, keeping my PC useable, and once in a while a game or two. So if you want me, and more than likely some other people as well, to make my copy of windows genuine, then you better do something where I don't have to buy your product, and then also buy a second CD just to use it.
    Friday, December 1, 2006 2:03 PM

Answers

  • Please go to www.microsoft.com/genuine and click Validate Windows - that should resync the WGA Validation files.

    Afterward, please click Start, then Run, then type in "WGAtray.exe /b" and click OK, then reboot.

    If the above procedure does not resolve your issue:

    Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool: 

    http://go.microsoft.com/fwlink/?linkid=52012    

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
       
    http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

    Friday, December 1, 2006 3:08 PM
    Moderator