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Server 2008 R2 activation problem - 0xC004C020 error RRS feed

  • Question

  • Hai I have the same problem to on windows server 2008 R2 standard

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-*****-*****-GJC3J
    Windows Product Key Hash: MhAhcvf3ihgY3P7skSNvMcEaIWY=
    Windows Product ID: 55041-554-5943194-84657
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.1.7601.2.00020110.1.0.007
    ID: {B17C677C-5592-4DEE-90A2-22EB275ED4D3}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Server 2008 R2 Standard
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Disabled
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Disabled
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Disabled
    Script ActiveX controls marked as safe for scripting: Disabled

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B17C677C-5592-4DEE-90A2-22EB275ED4D3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00020110.1.0.007</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-554-5943194-84657</PID><PIDType>6</PIDType><SID>S-1-5-21-662033321-3038378792-1168518407</SID><SYSTEM><Manufacturer>HP</Manufacturer><Model>ProLiant DL380p Gen8</Model></SYSTEM><BIOS><Manufacturer>HP</Manufacturer><Version>P70</Version><SMBIOSVersion major="2" minor="7"/><Date>20121214000000.000000+000</Date></BIOS><HWID>DE2F3707018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65211</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows Server(R), ServerStandard edition
    Description: Windows Operating System - Windows Server(R), VOLUME_MAK_B channel
    Activation ID: 6a4bd364-4b60-4856-a727-efb59d94348e
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 55041-00168-554-594319-03-1033-7601.0000-3352013
    Installation ID: 006834237825095276518723206975474643418493545176114963
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88342
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88343
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88345
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88344
    Partial Product Key: GJC3J
    License Status: Initial grace period
    Time remaining: 39180 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 12/1/2013 12:30:21 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAgABAAEAAQAAAAAABAABAAEAHKKGcjJxHKhwQobBmqZoQhLEHKBOTlgHNCE=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            ProLiant
      FACP            HP            ProLiant
      SRAT            HP            Proliant
      HPET            HP            ProLiant
      MCFG            HP            ProLiant
      SPCR            HP            SPCRRBSU
      FFFF            HP            ProLiant
      SPMI            HP            ProLiant
      ERST            HP            ProLiant
      FFFF            HP            ProLiant
      BERT            HP            ProLiant
      HEST            HP            ProLiant
      DMAR            HP            ProLiant
      FFFF            HP            ProLiant
      PCCT            HP            Proliant
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1
      SSDT            HP        DEV_PCI1

    Saturday, December 7, 2013 4:35 AM

Answers

  • 1) this is NOT Server 2008 Standard - it's R2 STD, which is a totally different OS.

    2) You have a counterfeit installation of Office Enterprise 2007 installed - you should uninstall it.

    3) the problem is that the MAK license has exceeded its activation limit.

    If you purchased this license retail, then you purchased a counterfeit.

    This appears to be a rack server machine - with a Volume license.

    You need to check your license agreements with MS, as the number of licenses on the Key can be extended on application.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, December 7, 2013 11:58 PM
    Moderator