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Windows 7, Build 7600, This Copy of Windows is not Genuine RRS feed

  • Question

  • I just installed a Windows update and restarted as required.  I now get the message "Windows 7, Build 7600, This Copy of Windows is not Genuine" in the lower right corner like everyone else.  However, I don't see anyone else that is in the same situation.

    I am running VMWare Fusion on a Mac that I purchased new 6 months ago.  I purchased Windows 7 from a big block store so I have the disc.  It has been fine until today, after I downloaded and installed the "update".  Please help me get rid of that.  It's embarrassing.

    Lisa1961

    Monday, June 13, 2011 2:29 PM

Answers

  • Your MGA report indicates that a retail Windows 7 Professional product key has not been entered.  You will need a genuine Windows 7 Professional "Full Version" product key to activate your installation.

    Example: Windows 7 Professional – Full Version


    Carey Frisch
    Monday, June 13, 2011 10:07 PM
    Moderator
  • Carey is correct, but let me explain the issue in more detail.

     

    When installing Windows 7 (and Vista) the user is not required to enter a Valid Product key during the install. If no valid key is entered during install, Windows will use it's own Keyless Install key. A Keyless Install key acts like a Trial key and allows the use of Windows for 30 days. If the user wishes to continue using Windows after the 30 day, they need to enter the Valid Product Key that came with the Windows software.

    So, as Carey explained, you just need to enter the Product Key that came with your Windows software.  To do that, just click the Start button, right-click Computer and select Properties. In the window that opens, scrool to the bottom and click the Change Product Key button and follow the directs.

     

    Thank you,


    Darin MS
    Tuesday, June 14, 2011 8:56 PM

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

     

    Monday, June 13, 2011 3:03 PM
    Answerer
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CM74G-RPHKF-PW487
    Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
    Windows Product ID: 00371-177-0000061-85745
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8FD1A42B-0B82-41E6-BCF3-9709912056F1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110408-1631
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8FD1A42B-0B82-41E6-BCF3-9709912056F1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85745</PID><PIDType>5</PIDType><SID>S-1-5-21-58240368-4237951283-4286373278</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>MOPNV10N</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>MOPNV10N.86A.0178.2010.0331.0947</Version><SMBIOSVersion major="2" minor="5"/><Date>20100331000000.000000+000</Date></BIOS><HWID>4A9F0700018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-177-000006-00-1033-7601.0000-1652011
    Installation ID: 004325570465856415733976119166311776687290305381430875
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PW487
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 3
    Trusted time: 6/14/2011 8:12:52 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAAAAgABAAEAAAABAAAAAQABAAEAJJQ4eap2lpHEp4q6Lg9sFPpq

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   MOPNV10N
      FACP   INTEL   MOPNV10N
      HPET   INTEL   MOPNV10N
      MCFG   INTEL   MOPNV10N
      SSDT   INTEL   SSDT  PM

     

    Monday, June 13, 2011 9:52 PM
  • Your MGA report indicates that a retail Windows 7 Professional product key has not been entered.  You will need a genuine Windows 7 Professional "Full Version" product key to activate your installation.

    Example: Windows 7 Professional – Full Version


    Carey Frisch
    Monday, June 13, 2011 10:07 PM
    Moderator
  • Carey is correct, but let me explain the issue in more detail.

     

    When installing Windows 7 (and Vista) the user is not required to enter a Valid Product key during the install. If no valid key is entered during install, Windows will use it's own Keyless Install key. A Keyless Install key acts like a Trial key and allows the use of Windows for 30 days. If the user wishes to continue using Windows after the 30 day, they need to enter the Valid Product Key that came with the Windows software.

    So, as Carey explained, you just need to enter the Product Key that came with your Windows software.  To do that, just click the Start button, right-click Computer and select Properties. In the window that opens, scrool to the bottom and click the Change Product Key button and follow the directs.

     

    Thank you,


    Darin MS
    Tuesday, June 14, 2011 8:56 PM