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My product key doesnt work anymore RRS feed

  • Question

  • Hi guys,

    I tried to install Win7 Professional on my new laptop and it doesnt work anymore. I try to activate windows, but it says that the following product key cant be used for activation. When i click 'Buy A New Product Key Online', it opens an IE window and tells me that my installation is genuine. I downloaded the 'Microsoft Genuine Advantage Diagnostic Tool'. When i ran the tool, i got the following diagnostic log:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-W42GT-4W2WX-T3GXC
    Windows Product Key Hash: BOIDr0AkZeLhUMJXiRumTrwsag0=
    Windows Product ID: 00371-841-6458066-85506
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {885D511C-0BEB-4C30-B307-C4A0A6CCA815}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{885D511C-0BEB-4C30-B307-C4A0A6CCA815}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T3GXC</PKey><PID>00371-841-6458066-85506</PID><PIDType>5</PIDType><SID>S-1-5-21-3834806261-627602202-3932046707</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20110930000000.000000+000</Date></BIOS><HWID>821E3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-841-645806-00-1033-7601.0000-2732012
    Installation ID: 006641728556549290934304776962269826300335966710311604
    Processor Certificate URL:
    Machine Certificate URL:
    Use License URL:
    Product Key Certificate URL:
    Partial Product Key: T3GXC
    License Status: Initial grace period
    Time remaining: 24180 minute(s) (16 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 9/29/2012 2:52:06 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:18:2012 16:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAQAAQABAAIAAQABAAAABQABAAEA6GEYMbHmTS4rA66FBoZsbk5onMapobzE9k0WcIgRtBOJES5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   DELL  WN09
      FACP   DELL  WN09
      HPET   DELL  WN09
      MCFG   DELL  WN09
      SSDT   TrmRef  PtidDevc
      SSDT   TrmRef  PtidDevc
      SSDT   TrmRef  PtidDevc
      SSDT   TrmRef  PtidDevc
      SSDT   TrmRef  PtidDevc
      OSFR   DELL    M08   

    Kindly help me out. This product key used to work. I installed Windows 7 Professional multiple times and used this key on my laptop.

    Friday, September 28, 2012 10:00 PM

Answers

  • Inspect the product key carefully, with a strong light and magnifier if needed.  You may be confusing a B with an 8 or something similar. 

    Do not try to use the product key printed on the COA sticker on your computer unless it is for Professional.  Use the key printed on the sticker in the retail box or in your email if you purchased a retail copy of Professional.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.


    Saturday, September 29, 2012 2:29 PM
    Answerer

All replies

  • License Status: Initial grace period
    Time remaining: 24180 minute(s) (16 day(s))

    try phone activation:

    How to activate Windows 7 manually (activate by phone)

    1) Click Start, and in the Search box type:   slui.exe  4

    2) Next press the 'ENTER' key

    3) Select your 'Country' from the list.

    4) Choose the 'Phone Activation' option.

    5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

    6) Explain your problem clearly to the support person.

    Saturday, September 29, 2012 2:23 AM
    Answerer
  • Inspect the product key carefully, with a strong light and magnifier if needed.  You may be confusing a B with an 8 or something similar. 

    Do not try to use the product key printed on the COA sticker on your computer unless it is for Professional.  Use the key printed on the sticker in the retail box or in your email if you purchased a retail copy of Professional.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.


    Saturday, September 29, 2012 2:29 PM
    Answerer