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From an unhappy customer,

    Question

  • I am a very angry customer and I am escalating this complaint. Why is it that I install 'Whatsapp', I then have to set up a microsoft account?

    I then sign in with my usual account and password. What happen next on several frustrating occasions is the following message.....

    WE'RE HAVING A PROBLEM WITH SIGNING IN. MAKE SURE THAT YOU HAVE GOOD RECEPTION. IF YOU DO, THE PROBLEM MAY BE AT THE OTHER END. WAIT A LITTLE WHILE AND TRY AGAIN.

    WARNING! This is a serious complaint on highly complicated matters where there is no need. I AM AT THE END OF MY TETHER AND I INSIST SOMEBODY TO TALK TO ME AND COME AND SHOW ME WHAT NEEDS TO BE DONE AS THIS IS HIGHLY UNACCEPTABLE!

    I CANNOT DO WHAT I'M SUPPOSED TO BE DOING AS I AM HAVING CHRONIC TECHNICAL ISSUES OF NO FAULT OF MY OWN, WHICH I HAVE NO UNDERSTANDING IN ORDER TO RESOLVE THIS RIDICULOUS MATTER! THIS IS YOUR PROBLEM!

    From an unhappy customer, this is a matter of priority and it needs resolving with immediate effect!

    Yours

    Mr Dubique


    Sunday, November 15, 2015 3:00 PM

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