For a week I been trying to install onecare. It says uninstall trial version, but I get an error trying to uninstall. I never got an activation number, the live chat from support gives an error when I try to access. When I try to install from onecare website, it says I already have it. But it's red in te tray. This is so unacceptable, I'm going back to Nortons, I'm totally out of patience. I want a refund!