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I have a odd issue with the Digital Locker RRS feed

  • Question

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    I just purchased a new machine for my wife to use at work.  The notebook computer came with Vista Home Premium on it.  Unfortunantly for me she needed Windows Vista Ultimate instead.

     

    So, I did the Windows Anytime Upgrade option and upgraded Vista over the net using the Digital Locker.

     

    Well,  The upgrade went flawlessly.  Perfect upgrade.  Activated and Validated.

     

    One slight issue however.  I never received my order confirmation email, nor was my credit card ever charged.  As a result I do not have a license key and need to determine whom to contact in order to get this all straightened out.  When I use the support option and send an email inquiry, I am told that no record of my transaction is found.

     

    Can anyone give me any ideas on this one?

     

    Thanks,

    Incog

    Friday, February 15, 2008 9:21 PM

Answers