I have a odd issue with the Digital Locker RRS feed

  • Question


    I just purchased a new machine for my wife to use at work.  The notebook computer came with Vista Home Premium on it.  Unfortunantly for me she needed Windows Vista Ultimate instead.


    So, I did the Windows Anytime Upgrade option and upgraded Vista over the net using the Digital Locker.


    Well,  The upgrade went flawlessly.  Perfect upgrade.  Activated and Validated.


    One slight issue however.  I never received my order confirmation email, nor was my credit card ever charged.  As a result I do not have a license key and need to determine whom to contact in order to get this all straightened out.  When I use the support option and send an email inquiry, I am told that no record of my transaction is found.


    Can anyone give me any ideas on this one?




    Friday, February 15, 2008 9:21 PM