Phone field on Accounts form

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  On the form, the label is customizable to potentially be a different value from the field on the entity.  So it might say 'Main Phone' on the form, but the label for the field is 'Phone'.  Edit the Account form, double click the suspect field and check the label there.

  • Proposed as answer by Chris_Harrington Tuesday, May 19, 2015 8:30 PM

  Tuesday, May 19, 2015 8:30 PM
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  Hi,

       It is always advisable to have the same field name for form and advanced find. However if the field is renamed after adding the field to the form, form labels will need to be manually updated.

       As mentioned by Chris, click on the field in doubt and make sure the form label is same as field label.

  Hope this helps.
    
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  Minal Dahiya
  blog : http://minaldahiya.blogspot.com.au/

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  Wednesday, May 20, 2015 7:32 AM
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  Minal, Thank you for your reply.

  I know the customizations that could be made over the fields but it comes by default with the CRM that for accounts Phone field, is placed on the form and as soon as we move for the views or the advanced find we came across the same field but different display name like Main Phone.

  I want to clarify the point behind this.
  

  I'm sharing screen shots from the trial version of Dynamics CRM 2015.

  

  
  
  

  • Edited by Ali Mohsin_ Wednesday, May 20, 2015 7:50 AM

  Wednesday, May 20, 2015 7:49 AM
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  Hi Ali,

       You are right it is the same field. To be consistent, I would either change the display name in the entity field or change the label on the form.

  Hope this helps.
    
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  Minal Dahiya
  blog : http://minaldahiya.blogspot.com.au/

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  Wednesday, May 20, 2015 7:55 AM
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  Hi Ali,

         As form labels and field labels are stored separately in the schema, at times it may get out of sync. It is always advisable to have these 2 labels s sync. So if there is a need to change the form label or the field label, make sure the other one is changed as well. 

  Hope this helps.
    
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  Minal Dahiya
  blog : http://minaldahiya.blogspot.com.au/

  If this post answers your question, please click "Mark As Answer" on the post and "Vote as Helpful"

   

  • Proposed as answer by Minal Dahiya Friday, May 22, 2015 12:45 AM
  • Marked as answer by Ali Mohsin_ Friday, May 22, 2015 4:48 AM

  Friday, May 22, 2015 12:45 AM