none
Invalid Product Key Warning - Xp Pro upgrade RRS feed

  • Question

  • Hi,
    I have an MSI Wind that came with an OEM version of Windows XP Home SP3.  I purchased online a copy of an OEM version of XP Pro SP2 in order to upgrade it. It came fully shrink wrapped, with a genuine holographed copy of Windows XP Pro CD similar to other versions I have purchased previously. It shows "OEM Software" in Black typeface exactly as shown, has the silver foil tape running through it and looks to be a totally genuine OEM COA version. I created a new disk with which to perform the upgrade after slipstreaming SP3 onto it.  The Validation process, however, fails and states that it may be counterfeit because the Product Key is Invalid.  I do not believe it is and think it is an issue of the way I have upgraded. 

    I do not have the ability to "Activate Windows" as the link is not appearing in the Accessories>System Tools menu and I am not getting any link with which to activate via internet or phone.

    I have run the Diagnostics and this shows, with the exception of the Product Key which I have removed:

    Diagnostic Report (1.7.0110.1):
    -----------------------------------------
    WGA Data-->Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: j5AVjeOeqqIJM8cFCZBOaLoN6Do=
    Windows Product ID: 55274-640-4570005-23093
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2EF520BF-EF74-488F-BCC2-4BD3D423F901}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    2007 Microsoft Office system - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-203-80070002_025D1FF3-171-1_B4D0AA8B-1065-80070057_FA827CE6-153-8007007e_FA827CE6-180-8007007e

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2EF520BF-EF74-488F-BCC2-4BD3D423F901}</UGUID><Version>1.7.0110.1</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WVPBY</PKey><PID>55274-640-4570005-23093</PID><PIDType>1</PIDType><SID>S-1-5-21-430998985-3326383412-2323032563</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>U-100</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4.6.3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080716000000.000000+000</Date></BIOS><HWID>48A303900184C065</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Micro-Star Int'l Co.,Ltd.</name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1F574:MICRO-STAR INTERNATIONAL CO., LTD
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    ---------------------------------
    The "Resolve" button is greyed out, so I cannot use it. Has anyone any ideas on how to fix this or must I wait until Monday and talk directly with Microsoft?
    Thanks in anticipation.
     
    Saturday, November 8, 2008 3:01 PM

Answers

  • Hello AlfaLover,

    The Diagnostics Report has Incomplete or invalid data. Please run the Diagnostic Report again
    This will try and identify the individual issue you may be experiencing.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.




    Antron-


    WGA Data-->Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: j5AVjeOeqqIJM8cFCZBOaLoN6Do=
    Windows Product ID: 55274-640-4570005-23093
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2EF520BF-EF74-488F-BCC2-4BD3D423F901}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A
    • Marked as answer by Antron Wednesday, November 12, 2008 10:06 PM
    Monday, November 10, 2008 7:10 PM

All replies

  • You seem to have a Volume Licensed version of XP. Did you ever send your computer in for reapairs, after installing XP Pro?

    You need to use the product key update tool and re-enter your product key.

  • www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx
Saturday, November 8, 2008 6:25 PM
  • AlfaLover,

    The installation of XP Pro currently on the computer is a Volume Licensing installation of XP Pro, and that installation was done with an Invalid Product Key.  "Invalid" means that the PK was most likely generated by a "keygen" program.

    Please have a look at this Microsoft website to help evaluate the product materials you received:  http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Past experience tells us that you may have received a "high-quality" counterfeit of Microsoft Windows XP Pro.  Look very closely at the CoA and compare to the close-ups on the above website.  Also, look verly closely at the original hologrammed CD you received:  genuine CDs have the hologram embedded within the plastic of the CD while the hologram on the high-quality countefeits is usually on a very thin label affixed to the top surface of the CD.

    Examine the contents of the setupp.ini file in the \i386 folder of the CD, and paste the contents in a response.

    The good news is that IF you received what Microsoft determines is a high-quality counterfeit, Microsoft will replace it for free if you follow the reporting procedure.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Sunday, November 9, 2008 3:01 AM
  • Hello AlfaLover,

    The Diagnostics Report has Incomplete or invalid data. Please run the Diagnostic Report again
    This will try and identify the individual issue you may be experiencing.

    Thank you for your participation here on the Windows Genuine Advantage (WGA) program forums. We look forward to working with you.




    Antron-


    WGA Data-->Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: j5AVjeOeqqIJM8cFCZBOaLoN6Do=
    Windows Product ID: 55274-640-4570005-23093
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {2EF520BF-EF74-488F-BCC2-4BD3D423F901}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A
    • Marked as answer by Antron Wednesday, November 12, 2008 10:06 PM
    Monday, November 10, 2008 7:10 PM
  • Dan at IT Associates said:

    AlfaLover,

    The installation of XP Pro currently on the computer is a Volume Licensing installation of XP Pro, and that installation was done with an Invalid Product Key.  "Invalid" means that the PK was most likely generated by a "keygen" program.

    Please have a look at this Microsoft website to help evaluate the product materials you received:  http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    Past experience tells us that you may have received a "high-quality" counterfeit of Microsoft Windows XP Pro.  Look very closely at the CoA and compare to the close-ups on the above website.  Also, look verly closely at the original hologrammed CD you received:  genuine CDs have the hologram embedded within the plastic of the CD while the hologram on the high-quality countefeits is usually on a very thin label affixed to the top surface of the CD.

    Examine the contents of the setupp.ini file in the \i386 folder of the CD, and paste the contents in a response.

    The good news is that IF you received what Microsoft determines is a high-quality counterfeit, Microsoft will replace it for free if you follow the reporting procedure.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp



    If it says 270 at the end, its a VL media.
    If it says OEM at the end, it... well, OEM.
    If it says 000 at the end, its a retail.

    Anything else are things like Action Pack, etc.
    Monday, November 10, 2008 11:29 PM
  • I think this is a key generated by a program, and is not issued by microsoft. If this was distributed with your computer, contact you PC's manufacturer.
    Find out whether your media and Certificate of Authenticity are genuine at this webpage: http://www.microsoft.com/resources/howtotell/default.aspx?displaylang=en

    If this media was illegally distibuted, like on eBay, or in a store, please contact the Microsoft anti-piracy hotline at: 1-800-RULEGIT

    If you can provide high-quality counterfeit media, then Microsoft will offer you a free replacement in return for the pirated media, for anti-piracy purposes. Please note proof of purchase is required. If you can provide high-quality genuine media, go here:
    http://www.microsoft.com/genuine/purchase/QualifyInfo.aspx?displaylang=en&PartnerID=2336788

    and, if you do not qualify, you can purchase a genuine copy of Windows from Microsoft here: http://www.microsoft.com/genuine/downloads/Validate.aspx?displaylang=en&PartnerID=2336788&sGuid=ce97193e-c054-4382-96e3-cb50c3458709&Page=ComponentCheck

    You should also try to re-enter the product key on your Certificate of Authenticity that came with the computer, unless it was a self-built one. Use the Product Key Update Tool found at: www.microsoft.com/genuine/selfhelp/pkuinstructions.aspx

    • Proposed as answer by motherboardlove Tuesday, November 11, 2008 2:07 PM
    • Unproposed as answer by Antron Tuesday, November 11, 2008 6:18 PM
    Tuesday, November 11, 2008 2:07 PM