OCS 2007 Interview question to just attending an interview...sake of knowledge..thought will get like a desktop question to attend an interview for Desktop Support Engineer.
Are you reffering to an auto attendant requesting information before a user is redirected to a Support Engineer?
There is basic IVR in OCS but not like you want it to be... You would probably need to develop something your own with OCS & Speach Server SDK- Belgian Unified Communications Community : http://www.pro-exchange.be -