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  • Question

  • When I download transactions from my Royal Bank US Visa account, transactions which have already been reconciled and accepted show up again. Any suggestions why?
    Tuesday, December 28, 2010 4:03 PM

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  • When I download transactions from my Royal Bank US Visa account, transactions which have already been reconciled and accepted show up again. Any suggestions why?


    If you download OFX files, each transaction should have a unique ID (FITID). The next time the same transaction is downloaded, Money will know it has seen that transaction already because the FITID is the same. If the FI makes an error and changes that string for a given transaction, then Money would think it was a new transaction. This is sometimes a one-time event due to a server change. It may help to mark the duplicate transactions as Void rather than deleting them.

    If the problem continues, you could minimize the problem by specifying a shorter range of dates to download transactions for.

    Tuesday, December 28, 2010 4:27 PM
    Moderator