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Problem converting from the trial version of MS Office Home and Student 2007 when I have a product key RRS feed

  • Question

  • I am upgrading from the trial version of MS Office and have the Home and Student 2007 version.  When I log into word, excel or any of the others, it states that my trial version has expired and if I'd like to start the conversion process click convert.  I do this and enter my product key and am given a green check mark.  It then states that MS Office Home and Student 2007 trial configuration has completed successfully.  At this point I shut the program down and when I open one of the programs, it starts all over again stating that the trial version has expired.  Please help!
    Thursday, July 1, 2010 7:55 PM

Answers

  • Hello analuce,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 1, 2010 9:36 PM

All replies

  • Hello analuce,

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Thursday, July 1, 2010 9:36 PM
  • I think you entered a trial key again,beause you said "It then states that MS Office Home and Student 2007 trial configuration has completed successfully"
    Tuesday, July 6, 2010 7:28 AM
  • No reply from the Original Poster

    Issue is assumed to be resolved.


    Darin MS
    Friday, July 9, 2010 5:31 PM