MS CRM 2011 Mail Merge Template Issue RRS feed

  • Question

  • Hi 

    I am having problems with mail merge template. I am trying to print a document from Quote entity using button "Print QUote For Customer" . All merge fields are populating data  except three merge field. I have tried everything but could not understand why it is not populating the data for three merge fields a) Detail Amount b) Total Tax and c) Total Amount.

    I would really appreciate any help with this template. Please see the screenshot below





    Thursday, October 22, 2015 8:45 AM


  • Nemath:

    When you're in the Mail Merge Template look for the data Fields button and click on it

    Look for total Detail, Total tax, total amount in the listing and select each one.

    Click the OK button.

    Hope this helps

    Thursday, December 17, 2015 3:40 PM