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    HI All

    I'm trying to customize the Queue Items 'In Progress' view in CRM. i would like to show the status reason description instead of status reason value. Example I want to view the 'In Progess' instead of '3'. Thanks

    2 Started

    3 In Progress

    4 Waiting for someone else

    5 Completed

    6 Cancelled

    7 Deferred

     

     

    Friday, December 10, 2010 10:44 AM

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