Blocked Product Key RRS feed

  • Question

  • Mea culpa.

    I used the same product key on two machines (a desktop and a laptop). First use was on the desktop and validated fine. The second use was to verify that Win 7 would run on the laptop (MS tool suggested there would be issues). After a lot of tweaking of drivers it finally does and I have validated the laptop with a new product key that has passed validation.

    Coincidentally, the desktop key has become blocked, diagnostic report follows

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-P9B2G-WVX7V-K3FPV
    Windows Product Key Hash: wf7Ukh8oojEa2Ug6ZjurRXVOLSA=
    Windows Product ID: 00371-221-2469867-86610
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {7791A6F5-2BBC-4071-8C06-FFFC380469CE}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Access 2003 - 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered,
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7791A6F5-2BBC-4071-8C06-FFFC380469CE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-K3FPV</PKey><PID>00371-221-2469867-86610</PID><PIDType>5</PIDType><SID>S-1-5-21-1252454297-3740698108-2254036258</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GQ507AA-ABU a6210.uk</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.18 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070905000000.000000+000</Date></BIOS><HWID>82B83607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version=""/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90150409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Access 2003</Name><Ver>11</Ver><Val>6AB5797D8B915E2</Val><Hash>jMlEZQ3JwcxeEaQIXJ2riF1CIL0=</Hash><Pid>70136-753-4007827-55024</Pid><PidType>1</PidType></Product><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>A05EE29C400D062</Val><Hash>vOPzmbREbIBBQ1Lt+11ZFEgXKXw=</Hash><Pid>70141-049-3461106-56885</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-246986-00-2057-7600.0000-3462010
    Installation ID: 012960942261496310252770915440899033305355181475436826
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: K3FPV
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 12/12/2010 22:22:02

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:12:2010 17:46
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value

    Automated telephone validation reports key as blocked.

    How do I set about getting the key unblocked.



    Sunday, December 12, 2010 11:08 PM


All replies

  • From your MGA Report:

    Windows Product ID: 00371-221-2469867-86610

    The question of the hour is:  How did you obtain the Windows 7 Professional product key?

    You need to review: Blocked Keys

    Q.  "How do I set about getting the key unblocked?"

    A.   You will need to purchase two (2)  genuine retail Windows 7 Professional – Full Version licenses.  One (1) for your desktop and one (1) for your laptop.  Then see:  Update Your Product Key in Windows 7

    Carey Frisch

    • Marked as answer by Darin Smith MS Monday, December 13, 2010 11:24 PM
    Sunday, December 12, 2010 11:16 PM
  • Right, both boxes and media fail the "How to Tell" test.

    I'll set about getting two genuine keys, but not from eBay!

    Many thanks for your assistance,





    Monday, December 13, 2010 9:42 AM