some user can log in but some can not in mscrm 4.0 RRS feed

  • Question

  • Dear aLL;

    i re-import the organization after re installing the crm server to the new server i have strange problem some user can access the crm and some are not they all are ad users of same domain that give me error of invalid user authentication please help 

    Wednesday, July 11, 2012 8:16 PM


All replies

  • Hi Anwar,

    Can you check the domain names of the users who are unable to access the CRM and confirm that those are correct only. During the reimport, user's domains might have not mapped correctly.

    Vikranth http://howto-mscrm.blogspot.com "Please Mark it as answer if it helps in resolving your query"

    Wednesday, July 11, 2012 9:39 PM
  • Thx for reply I was doing manual map during reimport and I just map admin so it means I have to reimport it again and map those user as well or I can do something in Crm

    Thursday, July 12, 2012 5:31 AM
  • please somebuddy answer
    • Marked as answer by anwar_addi Friday, July 13, 2012 12:59 PM
    Thursday, July 12, 2012 8:12 AM
  • Hi

    I faced similar problem.

    And only solution I had was to re-import database and do mapping for all the users again.

    You can check online if you find some alternative. Kindly post the solution if you find an alternative


    • Proposed as answer by CRMDevlpr Monday, July 16, 2012 2:26 PM
    Thursday, July 12, 2012 10:38 AM