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Dynamics CRM 2011 IFD install problems RRS feed

  • Question

  • Hello there,

    Trying to install Dynamics CRM 2011 with IFD, everything on one box. 

    We get to the point in the various install videos and blogs where we have installed Dynamics, ADFS is installed, the STS is setup, as are the claims. 

    Everything has gone by the book until we get to selecting browse on our organisation whick takes us off to:https://dynamics.threecherries.co.uk:444/tclcrm/ 
    Then it all goes pear shaped with errors like those that now also come up when we try to go tohttps://server2008:444/

    Where we are now: 
    http://server2008:5555/ still takes us to the unsecure dynamics install

    https://dynamics.threecherries.co.uk:444/FederationMetadata/2007-06/FederationMetadata.xml Works ok:

    https://server2008:444/ This did work at an earlier stage of the installation process but nows thinks about it for a while and then redirects off to here:

    https://adfs.threecherries.co.uk/adfs/ls/?wa=wsignin1.0&wtrealm=https%3a%2f%2fdynamics.threecherries.co.uk%3a444%2f&wctx=rm%3d1%26id%3d4f429dd4-4c41-4665-b7c8-ad7f46541d16%26ru%3d%252fdefault.aspx&wct=2011-08-28T21%3a33%3a22Z&wauth=urn%3afederation%3aauthentication%3awindows
    Which comes up with:

    Error 
    There was a problem accessing the site. Try to browse to the site again.
    If the problem persists, contact the administrator of this site and provide the reference number to identify the problem.
    Reference number: 1d91a633-7050-49ce-ba16-6350a40cf827 

    We get this in one of the IIS logs:
    #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
    2011-08-28 21:33:22 fe80::c5bf:93d5:582d:79f8%13 GET /default.aspx - 444 - fe80::c5bf:93d5:582d:79f8%13 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/5.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+InfoPath.2;+.NET4.0C;+.NET4.0E) 302 0 0 269

    And this in the other one:
    #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
    2011-08-28 21:33:37 192.168.250.7 GET /adfs/ls/ wa=wsignin1.0&wtrealm=https%3a%2f%2fdynamics.threecherries.co.uk%3a444%2f&wctx=rm%3d1%26id%3d4f429dd4-4c41-4665-b7c8-ad7f46541d16%26ru%3d%252fdefault.aspx&wct=2011-08-28T21%3a33%3a22Z&wauth=urn%3afederation%3aauthentication%3awindows 443 - 192.168.250.7 Mozilla/4.0+(compatible;+MSIE+7.0;+Windows+NT+6.1;+WOW64;+Trident/5.0;+SLCC2;+.NET+CLR+2.0.50727;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+InfoPath.2;+.NET4.0C;+.NET4.0E) 200 0 0 14709

    This also hits the application event log:

    Log Name:      Application
    Source:        MSSQL$MICROSOFT##SSEE
    Date:          28/08/2011 22:53:05
    Event ID:      17137
    Task Category: (2)
    Level:         Information
    Keywords:      Classic
    User:          NETWORK SERVICE
    Computer:      server2008.tcl.local
    Description:
    The description for Event ID 17137 from source MSSQL$MICROSOFT##SSEE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event: 

    AdfsArtifactStore

    The specified resource type cannot be found in the image file

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSSQL$MICROSOFT##SSEE" />
        <EventID Qualifiers="16384">17137</EventID>
        <Level>4</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-08-28T21:53:05.000000000Z" />
        <EventRecordID>64448</EventRecordID>
        <Channel>Application</Channel>
        <Computer>server2008.tcl.local</Computer>
        <Security UserID="S-1-5-20" />
      </System>
      <EventData>
        <Data>AdfsArtifactStore</Data>
        <Binary>F14200000A0000001B00000053004500520056004500520032003000300038005C004D004900430052004F0053004F00460054002300230053005300450045000000070000006D00610073007400650072000000</Binary>
      </EventData>
    </Event>

    There are four like this in the ADFS log: 

    Log Name:      AD FS 2.0/Admin
    Source:        AD FS 2.0
    Date:          28/08/2011 22:53:46
    Event ID:      364
    Task Category: None
    Level:         Error
    Keywords:      AD FS
    User:          NETWORK SERVICE
    Computer:      server2008.tcl.local
    Description:
    Encountered error during federation passive request. 

    Additional Data 

    Exception details: 
    System.NullReferenceException
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at System.Management.ManagementObject.Initialize(Boolean getObject)
       at System.Management.ManagementBaseObject.get_Properties()
       at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName)
       at System.Management.ManagementBaseObject.get_Item(String propertyName)
       at Microsoft.IdentityServer.Web.PassiveWmiUtility.SettingsObject.get_Item(String propertyName)
       at Microsoft.IdentityServer.Web.PassiveWmiUtility.IsProxy()
       at Microsoft.IdentityServer.Web.PassivePolicyManager..ctor()
       at Microsoft.IdentityServer.Web.FederationPassiveAuthentication.GetPassiveEndpointAbsolutePath()


    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="AD FS 2.0" Guid="{20E25DDB-09E5-404B-8A56-EDAE2F12EE81}" />
        <EventID>364</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000001</Keywords>
        <TimeCreated SystemTime="2011-08-28T21:53:46.727654200Z" />
        <EventRecordID>702</EventRecordID>
        <Correlation ActivityID="{FCD5B4B4-1BC3-411F-84CF-344D5AECD739}" />
        <Execution ProcessID="2532" ThreadID="2308" />
        <Channel>AD FS 2.0/Admin</Channel>
        <Computer>server2008.tcl.local</Computer>
        <Security UserID="S-1-5-20" />
      </System>
      <UserData>
        <Event xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://schemas.microsoft.com/ActiveDirectoryFederationServices/2.0/Events">
          <EventData>
            <Data>System.NullReferenceException
       at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at System.Management.ManagementObject.Initialize(Boolean getObject)
       at System.Management.ManagementBaseObject.get_Properties()
       at System.Management.ManagementBaseObject.GetPropertyValue(String propertyName)
       at System.Management.ManagementBaseObject.get_Item(String propertyName)
       at Microsoft.IdentityServer.Web.PassiveWmiUtility.SettingsObject.get_Item(String propertyName)
       at Microsoft.IdentityServer.Web.PassiveWmiUtility.IsProxy()
       at Microsoft.IdentityServer.Web.PassivePolicyManager..ctor()
       at Microsoft.IdentityServer.Web.FederationPassiveAuthentication.GetPassiveEndpointAbsolutePath()

    </Data>
          </EventData>
        </Event>
      </UserData>
    </Event>

    I've gone through the installation process goodness knows how many times now, getting to pretty much this point... I'm kind of loosing the will to live!  ;o)
    Wednesday, August 31, 2011 9:01 AM

All replies

  • MSSQL$MICROSOFT##SSEE

    This is the embedded version of SQL Server on the machine.

    Are you using this?

    I often see this on servers when someone attemped to install Share Point.

    What SQL server are you using?   What version.

    You will find the embedded version of SQL installed in the profile that installed it.


    You may find this thread helpful.

    http://www.sharepointgrind.com/Lists/Posts/Post.aspx?ID=17

     


    Curtis J Spanburgh
    Wednesday, August 31, 2011 9:00 PM
    Moderator
  • Hmmm, do you think that could be causing the problem. It's possible that someone may have tried to install sharepoint on that server previously.

    The Dynamics stuff using Microsoft SQL Server Enterprise Edition (64-bit) v10.50.2500.0

    I think that ADFS is using \\.\pipe\mssql$microsoft##ssee\sql\query which is Microsoft SQL Server Windows Internal Database (64-bit) v9.00.5000.00

    Thanks,

    Dave.

     

     

    Wednesday, August 31, 2011 9:48 PM
  • That could be a problem my friend.

    Always so a COMPLETE forensic of a server before deploying an applicaiton like CRM or Great Plains or SharePoint.

    And that sure looks like the embedded version to me.

     


    Curtis J Spanburgh
    Wednesday, August 31, 2011 10:31 PM
    Moderator
  • Ok, fantastic I was looking for ANOTHER reason to do a complete reinstall of Dynamics and ADFS! ;o)

    I'll give that a whirl and update here if that does it...


    Thanks for that Curtis!
    Wednesday, August 31, 2011 10:36 PM
  • Redoing it all again it sems that the Windows Internal Database is installed as part of ADFS...

    What I did notice was that when adding the binding for the Dynamics web site for https to be 444, it complains that "This binding is already being used by a product other than IIS.  If you continue, you might overwrite the existing certificate for this IP Address:Port combination.  Do you want to use this binding anyway?"

    Could that be related to the problems we are getting?

     

    Thanks,

    Dave.

    Thursday, September 1, 2011 1:30 PM
  • Ok, going through http://www.interactivewebs.com/blog/index.php/server-tips/microsoft-crm-2011-how-to-configure-ifd-hosted-setup/ step by step we are now fine all the way through until we get to the last test after Step 18 and I get the very familiar:

    Error

    There was a problem accessing the site. Try to browse to the site again.

    If the problem persists, contact the administrator of this site and provide the reference number to identify the problem.

    Thanks,

    Dave.

     


    • Edited by dave3Ch Friday, September 2, 2011 9:27 AM Typo's
    Thursday, September 1, 2011 1:59 PM
  • Tuesday, June 26, 2012 4:19 PM