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Windows Suddenly Not Genuine RRS feed

  • Question

  • I looked at the first few links that were the same problem as mine and didn't get anywhere.  I got my laptop for Christmas, and about a week or so after using it I suddenly began to receive notifications that my Windows is not Genuine.  At first, I just shrugged it off, thinking it wouldn't be too worrisome.  But now after a month with it, I'm sick and tired of the constant interrupting notifications.  My main problem seems to be that the notifications occur -- I am still able to have updates installed, I don't have the common black desktop errors, nothing.  I even go to my system properties and it says I have an activated windows and product key.  So I really don't understand why I've been receiving the error; I know my system is genuine, and my system seems to know that it's genuine, but it... forgets sometimes, I guess?

    Here's the report log.

    ---------------------------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A02A473C-1947-4F86-BECB-2BD0DA03F10C}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A02A473C-1947-4F86-BECB-2BD0DA03F10C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4087325085-2313478521-2885081999</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>AB223107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 1:31:2012 10:02
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFYMoaqSllqIRg8aCsewaQUakNcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE 
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE 
      BOOT            HP            INSYDE 
      MCFG            HP            INSYDE 
      WDAT            HP            INSYDE 
      ASF!            HP            INSYDE 
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE 
      SSDT            PmRef        CpuPm

    Friday, February 3, 2012 9:55 PM

Answers

  • "Splittykinz" wrote in message news:bcf29f1b-8bdf-49f9-a595-0369475632f5...

    ... oh.  I didn't realize it still copied it, because it happened when I hit copy. xD; Anyway, here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS



    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D




    The Fixit obviously fixed something – exactly what I don’t know. :(
    This is an unusual error – and actually translates as ‘Library not registered’!
    I hate to admit it, but I’ve come to the end of my knowledge on this problem.
    I can only really suggest that you go to WGA Support for assistance, or attempt a repair install.
     
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, February 16, 2012 8:25 PM
    Wednesday, February 15, 2012 9:03 AM
    Moderator

All replies

  • "Splittykinz" wrote in message news:4c7c10f2-c07d-4424-a8a2-4a694494ec51...

    I looked at the first few links that were the same problem as mine and didn't get anywhere.  I got my laptop for Christmas, and about a week or so after using it I suddenly began to receive notifications that my Windows is not Genuine.  At first, I just shrugged it off, thinking it wouldn't be too worrisome.  But now after a month with it, I'm sick and tired of the constant interrupting notifications.  My main problem seems to be that the notifications occur -- I am still able to have updates installed, I don't have the common black desktop errors, nothing.  I even go to my system properties and it says I have an activated windows and product key.  So I really don't understand why I've been receiving the error; I know my system is genuine, and my system seems to know that it's genuine, but it... forgets sometimes, I guess?

    Here's the report log.

    ---------------------------------------------------------------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS



    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 1:31:2012 10:02
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

    You have a couple of problems – they may simply be from file corruption, or something more serious.
     
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key
    You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
    Wait for the scan to finish - make a note of any error messages - and then reboot.

    run another MGADiag report, and post the results.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, February 7, 2012 11:36 PM
    • Unmarked as answer by Splittykinz Wednesday, February 8, 2012 8:59 PM
    Friday, February 3, 2012 10:16 PM
    Moderator
  • Alright, sorry for the delay -- I had internet issues unrelated to this.

    I have done all the steps.  Here is the new report:

    ---------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A02A473C-1947-4F86-BECB-2BD0DA03F10C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A02A473C-1947-4F86-BECB-2BD0DA03F10C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4087325085-2313478521-2885081999</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>AB223107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 2:7:2012 15:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFYMoaqSllqIRg8aCsewaQU5BpcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE  
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE  
      BOOT            HP            INSYDE  
      MCFG            HP            INSYDE  
      WDAT            HP            INSYDE  
      ASF!            HP            INSYDE  
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE  
      SSDT            PmRef        CpuPm


    Wednesday, February 8, 2012 9:01 PM
  • "Splittykinz" wrote in message news:61d1cfdb-633f-43d2-9335-29beb247d017...

    Alright, sorry for the delay -- I had internet issues unrelated to this.

    I have done all the steps.  Here is the new report:

    ---------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000000800
    Event Time Stamp: 2:7:2012 15:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE 
      SSDT            PmRef        CpuPm


    The situation hasn’t changed :(  did SFC actually do any repairs, or did it not find anything?
     
    Are you able to do a System Restore back to a time the system was working properly??
    If so, do that, then reboot once more and run another MGADiag report  - post the report.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 8, 2012 9:18 PM
    Moderator
  • Yeah, SFC didn't find anything at all, sadly. :( Exact response from it (I copied it down and saved it on Notepad) was "Windows Resource Protection did not find any integrity violations." It looks like the only restore points I have are all the way back on Christmas when I got the laptop -- so if this is really my only option, I'll have to bunker down and backup almost all of my files and stuff. Is this the last option that I have available? If so, I'll go do that.
    Wednesday, February 8, 2012 9:44 PM
  • "Splittykinz" wrote in message news:64587b32-3879-479e-821a-57914966cc90...
    Yeah, SFC didn't find anything at all, sadly. :( Exact response from it (I copied it down and saved it on Notepad) was "Windows Resource Protection did not find any integrity violations." It looks like the only restore points I have are all the way back on Christmas when I got the laptop -- so if this is really my only option, I'll have to bunker down and backup almost all of my files and stuff. Is this the last option that I have available? If so, I'll go do that.
     
     
    Using System restore shouldn’t touch your data – although it will uninstall (more or less) all programs installed since the restore point you choose.
    Backups, however, are always a good idea – especially if you’re in the habit of storing files outside the Documents tree :)
    Having said that – a month or more is rather a long time to restore back to – I prefer to keep within a couple of weeks if possible.
     
    Since the SLUI.EXE file doesn’t appear as a File Mismatch, it’s likely that the problem is in the registry somewhere – the trick is to find out where, and it’s one that we haven’t cracked yet in these forums.
     
    Please open an Elevated Command Prompt window, and run the following commands
     
    REG QUERY HKLM\SOFTWARE\Classes\AppID\slui.exe /s
    REG QUERY HKLM\SOFTWARE\Classes\CLSID\{A6C13C9D-54E1-44FC-82F0-DBE2C843E51A}\LocalServer32
    REG QUERY HKLM\SOFTWARE\Classes\CLSID\{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}\LocalServer32
    REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0\win32
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{A6C13C9D-54E1-44FC-82F0-DBE2C843E51A}\LocalServer32
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}\LocalServer32
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\AppID\slui.exe /s
    REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0\win32
     
     
    (You can copy and paste the above into the window – highlight the lot, and right-click, select Copy. The click on the b/w icon top left of the command-prompt window and select Edit... Paste)
    Copy and paste the output in your reply. – that should get us started (there’s another batch coming if we don’t see anything in this lot)

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 8, 2012 10:23 PM
    Moderator
  • Results:

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\AppID\slui.exe /s

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\slui.exe
        AppID    REG_SZ    {CCFDD24D-CEAB-458B-A4F1-F884973395DF}


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\CLSID\{A6C13C9D-54E1-44FC-82
    F0-DBE2C843E51A}\LocalServer32

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A6C13C9D-54E1-44FC-82F0-DBE2C843E51A}
    \LocalServer32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\CLSID\{F87B28F1-DA9A-4F35-8E
    C0-800EFCF26B83}\LocalServer32

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F87B28F1-DA9A-4F35-8EC0-800EFCF26B83}
    \LocalServer32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5AA}\1.0\0\win32
    ERROR: The system was unable to find the specified registry key or value.

    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{A6C13C9D-
    54E1-44FC-82F0-DBE2C843E51A}\LocalServer32

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A6C13C9D-54E1-44FC-82F0-D
    BE2C843E51A}\LocalServer32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{F87B28F1-
    DA9A-4F35-8EC0-800EFCF26B83}\LocalServer32

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{F87B28F1-DA9A-4F35-8EC0-8
    00EFCF26B83}\LocalServer32
        (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\AppID\slui.exe /
    s

    HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\AppID\slui.exe
        AppID    REG_SZ    {CCFDD24D-CEAB-458B-A4F1-F884973395DF}


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
    7-4077-4AD6-8658-327C2C86C5AA}\1.0\0\win32

    Wednesday, February 8, 2012 10:34 PM
  • "Splittykinz" wrote in message news:baed17aa-5072-4b39-aa67-5e5002eebe72...

    Results:


    C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
    8658-327C2C86C5AA}\1.0\0\win32
    ERROR: The system was unable to find the specified registry key or value.

    Egad! – that was quick! :)
    - and we have a difference between your machine and mine :)
    So we may be on the way to a solution!
    The question then becomes ‘is this a significant difference?’
    I need to play a bit and see what I can find out – meanwhile....
     
    Have you been using anything like a Registry Cleaner or Optimiser?
    I assume that this machine came with SP1 already installed – or did you have to update it yourself?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 8, 2012 11:00 PM
    Moderator
  • I have not used any form of registry cleaners since I first got my laptop. As well, SP1 came preinstalled.
    Wednesday, February 8, 2012 11:03 PM
  • "Splittykinz" wrote in message news:6e7cd5b6-8d50-4abd-b88b-7a0fb01dad8e...
    I have not used any form of registry cleaners since I first got my laptop. As well, SP1 came preinstalled.
     
    OK _ I’ll have to build a new VM to check the registry entry then – I probably won’t be able to get back to you until tomorrow.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 8, 2012 11:19 PM
    Moderator
  • Alright. :) I'll await your reply, then. <3 Thanks for taking all this time to help me out.
    Wednesday, February 8, 2012 11:20 PM
  • "Splittykinz" wrote in message news:4a227cae-30e0-4a94-b31b-0f27b66119dc...
    Alright. :) I'll await your reply, then. <3 Thanks for taking all this time to help me out.
     
    This sort of thing is fun :) – especially if we find the answer!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, February 8, 2012 11:23 PM
    Moderator
  • "Noel D Paton" wrote in message news:46a61f9c-0572-4faf-a308-a40e4e8ba2dd...
    "Splittykinz" wrote in message news:4a227cae-30e0-4a94-b31b-0f27b66119dc...
    Alright. :) I'll await your reply, then. <3 Thanks for taking all this time to help me out.
     
    This sort of thing is fun :) – especially if we find the answer!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
     
     
    We have at least a partial answer :)
     
    The missing registry entry DOES lead to the error message we see in your reports – but it may be only part of the problem.
     
    I have uploaded a ZIP file  - SLUITL.ZIP - to my SkyDrive here - https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21115
     
    Please download it, and extract the contents to somewhere accessible.
    The content is a registry file – sluitl.reg –which you can double-click on to merge into your registry.
    You will have to confirm at least once, and you should get a ‘success’ message at the end.
     
    Once you get the message, reboot, and then run another MGADiag report.
     
    (fingers crossed! – if that works, there’s a little tidying-up to do, but the back should be broken on the problem <g>)
     
    Good Luck!
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 9, 2012 12:44 AM
    Moderator
  • Alright! Fingers crossed, here's the report:

    --------------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A02A473C-1947-4F86-BECB-2BD0DA03F10C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A02A473C-1947-4F86-BECB-2BD0DA03F10C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4087325085-2313478521-2885081999</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>AB223107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:7:2012 15:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFYMoaqSllqIRg8aCsewaQU5BpcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE  
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE  
      BOOT            HP            INSYDE  
      MCFG            HP            INSYDE  
      WDAT            HP            INSYDE  
      ASF!            HP            INSYDE  
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE  
      SSDT            PmRef        CpuPm

    Thursday, February 9, 2012 1:10 AM
  • "Splittykinz" wrote in message news:09bca800-d602-4dc7-9da8-e6ba5fd13099...

    Alright! Fingers crossed, here's the report:

    --------------------------------------------------

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.


    OK - that’s fixed one error at least! :)
    Now for the other one, which doesn’t seem to have changed.
    First let’s try the standard repair tactic on it....
     
    Recreate the Licensing Store
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select Run as Administrator
    4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
    Note: the Software Protection service may not be running, this is ok.
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe
    10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

    Reboot and Post back with a new MGADiag report
     
    (I’m off to bed now, as it’s 1a.m. here – it’ll be about 15 hours before I can get back to you, because of appointments, etc.)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 9, 2012 1:15 AM
    Moderator
  • Once I get to step 6, I get an error saying "The system cannot find the file specified."  I have tried this 3 times now with the same result.
    Thursday, February 9, 2012 1:22 AM
  • "Splittykinz" wrote in message news:cf1b1086-d286-42f9-88e3-5031e1a48c1d...
    Once I get to step 6, I get an error saying "The system cannot find the file specified."  I have tried this 3 times now with the same result.
     
    (over morning coffee!)
    OK  - try navigating to the file in Windows Explorer – you will need to adjust the Folder View settings to be able to see Hidden and Protected System Files.
    How close can you get to the file?
    Windows>ServiceProfiles>NetworkService>AppData>Roaming>Microsoft>SoftwareProtection –
    do you see anything in that folder at all?
    If so – what?

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 9, 2012 7:11 AM
    Moderator
  • "Splittykinz" wrote in message news:cf1b1086-d286-42f9-88e3-5031e1a48c1d...
    Once I get to step 6, I get an error saying "The system cannot find the file specified."  I have tried this 3 times now with the same result.
     
    Also – please run the following commands from an Elevated Command Prompt, and paste into a Notepad text file – upload the file to your SkyDrive public folder, and post the link to it in your reply – it may show something, but it’s rather a lot to paste into the forum, and having a text file makes it easier to search for problems.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 9, 2012 8:52 AM
    Moderator
  • I see a folder named Cache, tokens.bar and tokens.dat -- the tokens.dat leads me to believe it was created last night when I was trying it due to the date modified. If that's the case... no idea why this is failing haha. When I get to the last step, nothing happens, even after I hit enter. The Windows Activation dialog never appears. https://skydrive.live.com/redir.aspx?cid=aa92a3d7b41e70a3&resid=AA92A3D7B41E70A3!128&parid=AA92A3D7B41E70A3!112&authkey=!ABtsdNHp6O2ajlU
    Thursday, February 9, 2012 1:25 PM
  • "Splittykinz" wrote in message news:adc7403a-6593-4094-9764-af5e1ffceca7...
    I see a folder named Cache, tokens.bar and tokens.dat -- the tokens.dat leads me to believe it was created last night when I was trying it due to the date modified. If that's the case... no idea why this is failing haha. When I get to the last step, nothing happens, even after I hit enter. The Windows Activation dialog never appears. https://skydrive.live.com/redir.aspx?cid=aa92a3d7b41e70a3&resid=AA92A3D7B41E70A3!128&parid=AA92A3D7B41E70A3!112&authkey=!ABtsdNHp6O2ajlU
     
    Thanks for the log – it looks like someone has done the ‘fix’ before.
    Please replace line 6 with
    6) Type: rename tokens.dat tokens.bar2
    ( if you get the same message, use *.BAR3 or .BAR4 etc.)
     
    If that fails, then I’ll have to think about it <g>
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, February 9, 2012 6:18 PM
    Moderator
  • oAlright, so I tried it the first time, using the bar2.  I was able to get to the end, but the Windows Activation dialog once more did not appear.  I then closed out and reloaded and tried again using .bar3, and this time it said that it couldn't find the file specified.  So, out of curiosity, I decided to go to the folder and look to see what was there.  Indeed, I now have only tokens.bar and tokens.bar2.  Which means... while it did replace the .bat, now, it is, for some reason, not working elsewhere down the line, although no errors appeared in the process.  So there must be something that is blocking the Windows Activation dialog from popping up. o3o
    Thursday, February 9, 2012 8:55 PM
  • "Splittykinz" wrote in message news:c0610a0f-bf84-4d7a-91c7-a4a6725ed596...
    oAlright, so I tried it the first time, using the bar2.  I was able to get to the end, but the Windows Activation dialog once more did not appear.  I then closed out and reloaded and tried again using .bar3, and this time it said that it couldn't find the file specified.  So, out of curiosity, I decided to go to the folder and look to see what was there.  Indeed, I now have only tokens.bar and tokens.bar2.  Which means... while it did replace the .bat, now, it is, for some reason, not working elsewhere down the line, although no errors appeared in the process.  So there must be something that is blocking the Windows Activation dialog from popping up. o3o
     
    You need to reboot to generate the new .DAT file and start the activation process if necessary
     
    Please post a new MGADiag report – things may have changed a bit (hopefully!)
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 10, 2012 10:33 AM
    Moderator
  • "Splittykinz" wrote in message news:c0610a0f-bf84-4d7a-91c7-a4a6725ed596...
    oAlright, so I tried it the first time, using the bar2.  I was able to get to the end, but the Windows Activation dialog once more did not appear.  I then closed out and reloaded and tried again using .bar3, and this time it said that it couldn't find the file specified.  So, out of curiosity, I decided to go to the folder and look to see what was there.  Indeed, I now have only tokens.bar and tokens.bar2.  Which means... while it did replace the .bat, now, it is, for some reason, not working elsewhere down the line, although no errors appeared in the process.  So there must be something that is blocking the Windows Activation dialog from popping up. o3o
     
    Hmmm -
    If the ‘Library not registered’ error appears again-  what Anti-Virus software are you using?
    Kaspersky has been known to cause this problem, and I suspect one or two others may also do the same thing on occasion.
    The solution is to completely uninstall your AV, run the manufacturer’s clean-up tool, and reboot, then run MGADiag and see if the problem has disappeared. Either way  you can then reinstall the AV and run MGADiag again to check the status.
    I can’t find any variation in the registry which produces this error – but I’ll keep looking.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 10, 2012 1:03 PM
    Moderator
  • Alright, after fiddling around with my computer some more, I've decided that (after restarting 3 times) that tokens.dat is not returning. I haven't been using any anti-viruses such as Kapersky or anything. By manufacturer's cleanup tool, which one do you mean?
    Friday, February 10, 2012 10:44 PM
  • "Splittykinz" wrote in message news:d449696e-d7cf-4486-840c-83ed98d25542...
    Alright, after fiddling around with my computer some more, I've decided that (after restarting 3 times) that tokens.dat is not returning. I haven't been using any anti-viruses such as Kapersky or anything. By manufacturer's cleanup tool, which one do you mean?
     
    - the AV Manufacturer’s tool/.
    You say you’ve not been using an AV at all??
    Please download, install and run Malwarebytes Anti-Malware www.malwarebytes.org – free edition – Update it, but do NOT enable the real-time protection, then run a Full System Scan in your main user account, and Quick scans in all other accounts.
    See what it finds.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, February 11, 2012 9:13 AM
    Moderator
  • Malwarebytes came out completely clear; it found nothing.
    Sunday, February 12, 2012 11:59 PM
  • "Splittykinz" wrote in message news:1290f6dc-2208-4f9e-bc2c-977917d1c482...
    Malwarebytes came out completely clear; it found nothing.
     
    try downloading and running the MS Fixity 50181 – from -linkid=9648765
    see if that repairs the library.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Monday, February 13, 2012 1:35 PM
    Moderator
  • "This Microsoft Fix it has been processed." the result of that.  What do you want me to do next?
    Tuesday, February 14, 2012 9:27 PM
  • "Splittykinz" wrote in message news:6b746f6d-06f9-42f3-8e98-d6a863e13036...
    "This Microsoft Fix it has been processed." the result of that.  What do you want me to do next?
     
    Please post a new MGADiag report
    Tx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, February 14, 2012 10:01 PM
    Moderator
  • When I tried to do the MGADiag report, I received an error:

    Tuesday, February 14, 2012 11:32 PM
  • Hi Splittykinz,

      Don't worry, that error message simply means that MGADiag was unable to save it’s log files (which we don't normally use) to the hard drive for some reason. Just click OK to close the error window and then click the Copy button and paste the report in the forum like you did before.


    Darin MS

    Wednesday, February 15, 2012 1:05 AM
  • ... oh.  I didn't realize it still copied it, because it happened when I hit copy. xD; Anyway, here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {A02A473C-1947-4F86-BECB-2BD0DA03F10C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A02A473C-1947-4F86-BECB-2BD0DA03F10C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-4087325085-2313478521-2885081999</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS><HWID>AB223107018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004F022
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:8:2012 22:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAABAAAAAwABAAEA6GFYMoaqSllqIRg8aCsewaQU5BpcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            INSYDE  
      FACP            HPQOEM        SLIC-MPC
      HPET            HP            INSYDE  
      BOOT            HP            INSYDE  
      MCFG            HP            INSYDE  
      WDAT            HP            INSYDE  
      ASF!            HP            INSYDE  
      SLIC            HPQOEM        SLIC-MPC
      ASPT            HP            INSYDE  
      SSDT            PmRef        CpuPm

    Wednesday, February 15, 2012 1:22 AM
  • "Splittykinz" wrote in message news:bcf29f1b-8bdf-49f9-a595-0369475632f5...

    ... oh.  I didn't realize it still copied it, because it happened when I hit copy. xD; Anyway, here is the report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 2000 Notebook PC             </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.24</Version><SMBIOSVersion major="2" minor="6"/><Date>20110922000000.000000+000</Date></BIOS



    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8002801D' to display the error text.
    Error: 0x8002801D




    The Fixit obviously fixed something – exactly what I don’t know. :(
    This is an unusual error – and actually translates as ‘Library not registered’!
    I hate to admit it, but I’ve come to the end of my knowledge on this problem.
    I can only really suggest that you go to WGA Support for assistance, or attempt a repair install.
     
    WGA Support can be found here-
    North America: http://support.microsoft.com/contactus/cu_sc_genadv_master?ws=support&ws=support#tab4

    Outside North America:
    http://support.microsoft.com/contactus/?ws=support#tab0

    Please let us know if (and how) MS manage to repair the problem without a repair install of the OS - it would be useful for future reference!
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Thursday, February 16, 2012 8:25 PM
    Wednesday, February 15, 2012 9:03 AM
    Moderator