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    After using a duplicate file finder my windows vista lost its validation, but it is a valid copy.  Here's what the diagnostic said:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0x80070426
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010300.1.0.003
    ID: {FF37E423-D5DE-4F6D-8EB4-5D99D0D6FB2D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.100608-0458
    TTS Error: M:20101013155146268-
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 7E90FEE8-198-80004005_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\Slsvc.exe[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\drivers\Spsys.sys[6.0.6001.16606], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\Slcext.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\advapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\kernel32.dll[6.0.6001.18215], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\rpcrt4.dll[6.0.6001.18247], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\authz.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msvcrt.dll[7.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\samlib.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\dnsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\user32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\gdi32.dll[6.0.6001.18159], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\powrprof.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\setupapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\oleaut32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ole32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\shell32.dll[6.0.6001.18505], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\shlwapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\version.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winmm.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\oleacc.dll[4.2.5406.0], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mmdevapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\regapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\crypt32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msasn1.dll[6.0.6001.18326], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\userenv.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\secur32.dll[6.0.6001.18272], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\netapi32.dll[6.0.6001.18157], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\wldap32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\iphlpapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\dhcpcsvc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\dhcpcsvc6.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\gpapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\slc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\gpsvc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ncrypt.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\bcrypt.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mpr.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\credui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\cryptui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\wintrust.dll[6.0.6001.18387], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\wininet.dll[8.0.6001.18943], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\iertutil.dll[8.0.6001.18943], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\rtutils.dll[6.0.6001.18495], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\rasapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\rasdlg.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mprapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\adsldpc.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\certcli.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winscard.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\netplwiz.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\urlmon.dll[8.0.6001.18943], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\propsys.dll[7.0.6001.16503], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\apphelp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\devmgr.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winspool.drv[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\cscapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\windowscodecs.dll[6.0.6001.18131], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\feclient.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\shdocvw.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\browseui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\imm32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msctf.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ieframe.dll[8.0.6001.18943], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msi.dll[4.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mshtml.dll[8.0.6001.18943], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\comdlg32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\printui.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\usp10.dll[1.626.6001.18461], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\inetcomm.dll[6.0.6001.18483], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ieui.dll[8.0.6001.18943], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\odbc32.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\query.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\scecli.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\rpchttp.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\winhttp.dll[6.0.6001.18315], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\fwpuclnt.dll[6.0.6001.18000], Hr = 0x800b0100
    File Mismatch: C:\WINDOWS\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FF37E423-D5DE-4F6D-8EB4-5D99D0D6FB2D}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-1160677566-3335634904-3287258131</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>GC674AA-ABA m8120n</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> 5.09</Version><SMBIOSVersion major="2" minor="4"/><Date>20070608000000.000000+000</Date></BIOS><HWID>E6323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>B98BEBE1F309DD6</Val><Hash>6a3udM7V4EfgGV6x6jMo0VhXXaw=</Hash><Pid>73931-747-0682775-57344</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>AE2063E9DBFBED6</Val><Hash>xdIxen6MEXVyOQJ2kcHVHSMpho8=</Hash><Pid>81599-875-7608572-65435</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

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    Wednesday, October 13, 2010 8:45 PM

Answers

  • Question
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    Hello doctordotcalm,

     You will notice that under the "File Scan Data-->" line there are a large number of files that are listed as Mismatched. All those files listed, are Critical Vista System files. Normally, when there is one or two Mismatched files, it means that those files have been tampered or corrupted in some way. But in your case the Diagnostic Report is reporting that ALL your Critical Vista System files are Tampered or Corrupted. This is highly unlikely. Whats more likely is that your System Catalog has been tampered or corrupted. The System Catalog stores all the Signatures Hash (think fingerprint) for all the Critical Vista System (and other) files. One of the things that Vista uses the System Catalog for is to identify if a file has been tampered or corupted because if the file had been modified in any way, it's signature hash would not match what is listed in the System Catalog and in that case Vista would flag itself as Non-Genuine.

      I highly recommend that you first try to Repair Windows using System Restore:

    1. Reboot Vista into Safe Mode
    2. Click the Start button
    3. Type: Backup and Restore
    4. Double-click the listing for the "Backup and Restore Center"
    5. On the left hand side of the window, click "Repair Windows using system restore"
    6. Put a check in the box that says "Show restore points older than 5 days",
    7. Select "Choose Different Restore Point", select the restore point that corresponds to a date Before you first experianced an issue.
    8. Click the "Next" button.
    9. Reboot back into Normal mode
    10. Run the Diagnostic Tool again and paste the results into NotePad or Word doc and scroll down to the "File Scan Data-->" line.
    11a.     If there are any Mismatched files listed, they you will need to restore to a point further in the past.
    11b.     If there are No Mismatched files listed, then your Vista will report as Genuine.

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1) Login to Vista in Normal Mode (not safe mode)
    2) Launch an Internet Browser
    3) Type: %windir%\system32\ in the browser's address field
    4) Scroll down till you find the file cmd.exe
    5) Right-click the file and select Run as Administrator
    6) In the CMD window, type: sfc /scannow
    7) Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or you may need to reinstall Vista.

    Thank you,

    Darin MS
    • Marked as answer by Darin Smith MS Wednesday, October 13, 2010 9:02 PM
    Wednesday, October 13, 2010 9:02 PM