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I am having issues with this and as I bought this second hand is it genuine? RRS feed

  • Question

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    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-WXGPC-YK9RC-3PW8T
    Windows Product Key Hash: OWKLmKgJejKNcNdm5J61aTiD2wI=
    Windows Product ID: 55274-OEM-2244252-86062
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {0B5E32D1-EAAD-4C52-B3E5-64916BA6882A}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.4.410.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 110 Time Out of Sync
    Microsoft Office Professional Edition 2003 - 110 Time Out of Sync
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Publisher 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: http=localhost:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Prompt
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{0B5E32D1-EAAD-4C52-B3E5-64916BA6882A}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3PW8T</PKey><PID>55274-OEM-2244252-86062</PID><PIDType>3</PIDType><SID>S-1-5-21-329068152-776561741-839522115</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20030709000000.000000+000</Date></BIOS><HWID>33F33A2F0184A043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>110</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>110</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>8003072C84DAD00</Val><Hash>73414CHnMYlFSPtfZn/msyBVQGk=</Hash><Pid>73931-640-5155401-57390</Pid><PidType>14</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>B7F0F98EF69CD00</Val><Hash>AoFZZWKXslu7iE7MJXkLHIdOwWM=</Hash><Pid>72079-640-4559865-55340</Pid><PidType>14</PidType></Product><Product GUID="{90190409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2003</Name><Ver>11</Ver><Val>98B3200449E3500</Val><Hash>4ml1cHl09ByPloxHt+4UTq2aA+Y=</Hash><Pid>72082-640-4454065-55784</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="110"/><App Id="16" Version="11" Result="110"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="110"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="110"/><App Id="1B" Version="11" Result="110"/><App Id="44" Version="11" Result="110"/></Applications></Office></Software></GenuineResults> 

     

    Thursday, May 8, 2008 8:26 PM

Answers

  • Debraprs,

     

    Please try the below steps for resolving your computer and time sync problem. Please re-post should you have any further problems. Based on the diagnostic results it shows that the operating system, Windows XP Pro is genuine

    as well as the office products except for that the Office Professional Edition 2003's clock is out of sync. 

     

    Please go to www.microsoft.com/genuine/diag

    1) Click 'Start Diagnostics'
    2) You should see 'Fail' next to 'Computer Time and Date correct'
    3) Click 'Resolve Now'
    The tool will either:
    4a) Correct the issue itself.
    or
    4b) Provide directions to help you fix the issue.

     

    Thank you,

     

    Lori MS

    Monday, May 12, 2008 5:08 PM