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windows not genuine RRS feed

  • Question

  • My desktop has been freezing or running very slowly for two days.  I have tried a number of strategies, including uninstalling some programs.  Now I have a message saying Build 7601 This is not a genuine Windows version.  Results of diagnostic are below -

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {4D135CA7-40F6-4ACD-9136-016F2D8D1523}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4D135CA7-40F6-4ACD-9136-016F2D8D1523}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24367</PKey><PID>55041-OEM-8992671-00437</PID><PIDType>2</PIDType><SID>S-1-5-21-2730756552-3518562338-3642734258</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>5043AFU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5OKT33A</Version><SMBIOSVersion major="2" minor="6"/><Date>20100623000000.000000+000</Date></BIOS><HWID>FFF53107018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TC-5O   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>1F3CB2112294500</Val><Hash>cOYLyLjIKS0XnX2PV3+LZhpCD6o=</Hash><Pid>73931-640-5874425-57146</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700437-02-1033-7600.0000-2022009
    Installation ID: 001290233500557114983022939554797511783523981662516171
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/28/2011 10:54:07 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:3:2011 20:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAACAAAAAQABAAEAJJRORhATjmdU8mbQaPq8yLG8ZhgYeQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   LENOVO  TC-5O  
      FACP   LENOVO  TC-5O  
      SRAT   AMD     FAM_F_10
      HPET   LENOVO  TC-5O  
      MCFG   LENOVO  TC-5O  
      SLIC   LENOVO  TC-5O  
      OEMB   LENOVO  TC-5O  
      SSDT   A M I   POWERNOW

     

    Saturday, October 29, 2011 3:26 AM

Answers

  • "boomer5859" wrote in message news:4cb87754-bd24-4b09-bf75-d2a36694d948...

    My desktop has been freezing or running very slowly for two days.  I have tried a number of strategies, including uninstalling some programs.  Now I have a message saying Build 7601 This is not a genuine Windows version.  Results of diagnostic are below -

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>5043AFU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5OKT33A</Version><SMBIOSVersion major="2" minor="6"/><Date>20100623000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/28/2011 10:54:07 PM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

    Was the notification showing at the time you ran the report? – is it still showing?
    There is no indication of any WGA problem in the report, which means either that you were suffering a race condition, or that the Self-Heal attempt by MGADiag worked.
    If the notification is still showing, then please post back for further instructions.
     
    If you’re having problems with slow performance, you should repost with details in the Answers forums for Win 7, after running a full system scan with an up-to-date anti-virus, and with Malwarebytes Anti-Malware. They should be able to help there.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 29, 2011 9:53 AM
    Moderator
  • I ran the malware scan, and that seems to have solved the problem.  Thanks everyone!
    Saturday, October 29, 2011 6:30 PM

All replies

  • "boomer5859" wrote in message news:4cb87754-bd24-4b09-bf75-d2a36694d948...

    My desktop has been freezing or running very slowly for two days.  I have tried a number of strategies, including uninstalling some programs.  Now I have a message saying Build 7601 This is not a genuine Windows version.  Results of diagnostic are below -

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-MV8MH-98QJM-24367
    Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
    Windows Product ID: 55041-OEM-8992671-00437
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    Other data-->
    SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>5043AFU</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>5OKT33A</Version><SMBIOSVersion major="2" minor="6"/><Date>20100623000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 24367
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 10/28/2011 10:54:07 PM

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001

    Was the notification showing at the time you ran the report? – is it still showing?
    There is no indication of any WGA problem in the report, which means either that you were suffering a race condition, or that the Self-Heal attempt by MGADiag worked.
    If the notification is still showing, then please post back for further instructions.
     
    If you’re having problems with slow performance, you should repost with details in the Answers forums for Win 7, after running a full system scan with an up-to-date anti-virus, and with Malwarebytes Anti-Malware. They should be able to help there.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 29, 2011 9:53 AM
    Moderator
  • I suspect that the error message is incidental to your real problem.  Back up your files and settings if you can.  You may be experiencing a hardware issue, probably the hard drive.  Use the link suggested by Noel.
    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
    Saturday, October 29, 2011 3:17 PM
    Answerer
  • "Vegan Fanatic" wrote in message news:8934e3fe-7d8c-4a47-83dd-a7210b747517...

    I noticed that message myself after my system was corrupted due to a bad stick of RAM

    Windows was able to fix the problem automatically but other damage forced me to install Windows clean

     

    Have you experienced any BSOD problems?

     

     
    This forum is NOT for discussion of BSOD’s and failing systems, except as they may be a direct cause of WGA problems.
    The OP has already been directed to the proper forum.
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 29, 2011 6:19 PM
    Moderator
  • I ran the malware scan, and that seems to have solved the problem.  Thanks everyone!
    Saturday, October 29, 2011 6:30 PM
  • You should still go for assistance in the Answers forums - there may well be leftovers to deal with!

     

    Good Luck


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 29, 2011 6:47 PM
    Moderator
  • "Vegan Fanatic" wrote in message news:a52a4bb3-0546-489f-a121-3ed4c601c92e...

    I post links to Microsoft security products on my IT site

     

    .... Which I wouldn't go to again if I was paid to.
    These forums are NOT for attempting to drive traffic to your site – they are for assisting people who have problems with the WGA processes.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 29, 2011 8:26 PM
    Moderator