locked
build 7601 RRS feed

  • Question

  • My copy of windows is a factory install for my Lenovo T520 that I've had almost a year, but Yesterday I started getting a message that my copy of Windows is not Genuine and now I have a message in the lower right corner of my desktop that says "Windows 7 Build 7601 This copy of Windows is not genuine." This has happened with my previous Toshiba computer so I know it's a problem with Windows 7. HELP!

    In advance here is the diagnostic info:

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 55041-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {3ABE94AA-894D-419E-93BC-EC8C556F9055}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3ABE94AA-894D-419E-93BC-EC8C556F9055}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-FJQKD</PKey><PID>55041-OEM-8992687-00249</PID><PIDType>2</PIDType><SID>S-1-5-21-207406925-1927612785-1545715734</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>4239CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>8AET45WW (1.25 )</Version><SMBIOSVersion major="2" minor="6"/><Date>20110513000000.000000+000</Date></BIOS><HWID>28453907018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-8A   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0003000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    Tampered Service: sppuinotify


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAQABAAAAAwABAAEA6GFy+BU/Vdd8QRI6qiMuB3f2hE0bmTpF/CYucw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-8A  
      FACP            LENOVO        TP-8A  
      HPET            LENOVO        TP-8A  
      MCFG            LENOVO        TP-8A  
      SLIC            LENOVO        TP-8A  
      SSDT            LENOVO        TP-SSDT2
      SSDT            LENOVO        TP-SSDT2
      SSDT            LENOVO        TP-SSDT2
      ECDT            LENOVO        TP-8A  
      ASF!            LENOVO        TP-8A  
      TCPA            PTL        LENOVO
      SSDT            LENOVO        TP-SSDT2
      SSDT            LENOVO        TP-SSDT2
      UEFI            LENOVO        TP-8A  
      UEFI            LENOVO        TP-8A  
      UEFI            LENOVO        TP-8A  



    • Edited by manarax Wednesday, November 30, 2011 6:51 PM
    Wednesday, November 30, 2011 6:42 PM

Answers

  • "manarax" wrote in message news:4cbc5741-0a61-4632-bd94-4a3a56383cae...

    My copy of windows is a factory install for my Lenovo T520 that I've had almost a year, but Yesterday I started getting a message that my copy of Windows is not Genuine and now I have a message in the lower right corner of my desktop that says "Windows 7 Build 7601 This copy of Windows is not genuine." This has happened with my previous Toshiba computer so I know it's a problem with Windows 7. HELP!

    In advance here is the diagnostic info:

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 55041-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422


    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0003000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    Tampered Service: sppuinotify





    You need to check that the Software Protection Service and the SPP Notifications service are starting properly.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key – accept the UAC prompt if asked to confirm.
    In the listing, look for the two services.
    The Software Protection Service must be set to Automatic (Delayed start)
    The SPP Notifications service should be set to Manual
    Reboot, and run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, December 7, 2011 11:51 PM
    Thursday, December 1, 2011 8:23 AM
    Moderator

All replies

  • "manarax" wrote in message news:4cbc5741-0a61-4632-bd94-4a3a56383cae...

    My copy of windows is a factory install for my Lenovo T520 that I've had almost a year, but Yesterday I started getting a message that my copy of Windows is not Genuine and now I have a message in the lower right corner of my desktop that says "Windows 7 Build 7601 This copy of Windows is not genuine." This has happened with my previous Toshiba computer so I know it's a problem with Windows 7. HELP!

    In advance here is the diagnostic info:

     


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
    Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
    Windows Product ID: 55041-OEM-8992687-00249
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003


    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422


    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0003000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered Service: sppsvc
    Tampered Service: sppuinotify





    You need to check that the Software Protection Service and the SPP Notifications service are starting properly.
    Click on Start
    in the Search box, type
    SERVICES.MSC
    and hit the Enter key – accept the UAC prompt if asked to confirm.
    In the listing, look for the two services.
    The Software Protection Service must be set to Automatic (Delayed start)
    The SPP Notifications service should be set to Manual
    Reboot, and run another MGADiag report, and post the results.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, December 7, 2011 11:51 PM
    Thursday, December 1, 2011 8:23 AM
    Moderator
  • No reply from the original Poster.

    Issue is assumed to be resolved.
    Darin MS
    Tuesday, December 6, 2011 12:31 AM