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Onecare displayed message of unwanted software...

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Help, please?

Onecare displayed message of unwanted software, then started scan, and now seems to be stuck...

is that normal, do I need to restart the scan?

Sunday, April 27, 2008 10:59 PM

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You might try a One Care scan in Safe Mode. How to use the One Care scanner in safe mode - http://support.microsoft.com/kb/925222/en-us

If you are unable to remove the malware by scanning in Safe Mode please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Monday, April 28, 2008 4:20 AM

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